Kathy K.
Very helpful and fast responses!
Very helpful and fast responses!
Response from FabFitFunJul 3, 2022
Thanks for the rating, Kathy! We're thrilled to know you've been fully taken care of with your concern! Xo

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Kathy K.
Very helpful and fast responses!
Response from FabFitFunJul 3, 2022
Thanks for the rating, Kathy! We're thrilled to know you've been fully taken care of with your concern! Xo
mary L.
Have been a member for a long time and will continue to be one for more. Very satisfied with the products and customer service!! FabFitFun rocks!!
Response from FabFitFunJun 29, 2022
Hi Mary! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
Debra J.
My box got lost in shipping and I contacted customer care and Cara helped resolve the issue. She had all the information at hand and was able to send me another box. Fabfitfun is the best subscription service out there with excellent products and excellent customer service!
Response from FabFitFunJun 29, 2022
Hi Debra! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Jennifer H.
I had a box go missing, turns out it was either lost in transit or stolen during that time. I reached out to customer service and they responded the same day. They offered to resend my box and refund my add-one simply because they were sold out of the items I had purchased. Everyone I spoke with was very professional and kind. I know I only corresponded via email but during that time Aki and Heather were wonderful. Their emails were thoughtful and caring. This company cares about their customers and I would recommend these boxes to anyone.
Response from FabFitFunJun 27, 2022
Hi Jennifer! Thank you for your rating! We are happy that you're pleased with the results and that we were able to help! Xo
Tara M.
Fab Fit Fun is a great company with amazing products. They have excellent customer service very equipped to handle concerns.
Response from FabFitFunJun 22, 2022
Hi Tara! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
Karen G.
Rachel answered my e-mail so quickly. She was sweet and kind. Now if I receive the item I was missing in the time frame she stated, it will be wonderful!!!
Response from FabFitFunJun 22, 2022
Hi Karen! Thank you for your rating! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Leanne E.
When I opened my Summer FabFitFun box I discovered that the items inside were not the ones I had ordered. I contacted the FabFitFun team and they were great! They responded to my inquiries quickly and with accurate information, and were able to provide me with updates as to the location of my box. Everything arrived safe and sound, and the FabFitFun team made me feel heard and valued. They turned a potentially disastrous experience into an opportunity for excellent customer service. Thank you!
Response from FabFitFunJun 15, 2022
Hi Leanne! Thank you so much for your feedback! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Darlene R.
I have been a member of the FabFitFun community for several years. Love the versatility of items, prices and quality. Many of the items I have purchased as gifts for friends and family. Actually have 2 memberships since the value is outstanding!
Response from FabFitFunJun 14, 2022
Hi Darlene! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo