FabFitFunReviews of fabfitfun.com

I have been having problems since I first subscribed four years ago. I do not recommend their services, as they are not worth the hassle of all of the tech problems and bugs. I have talked to so many people at customer service, and while they are very friendly and help each time, the problems keep reoccurring and it is clear that this company's technology and billing platforms has serious bugs that the outsourced customer service team cannot address. These are not customer service issues but very concerning issues at corporate. The most recent issue is that the interface keeps thinking that I’m a seasonal member when I paid for an annual membership, which means that I do not get the perks I paid for. I have contacted customer three times about this. They keep fixing it and then the problem reverts back again. In fact, I was just billed two weeks ago for a seasonal membership on top of my annual membership, which I paid for only two months ago. And to make matters worse, the tech platform changed the credit card on file to one that I did not authorize. It’s not even my credit card. They charged someone else for my account. This is likely a bigger issue across their platform and I imagine that other customers are having the same problem. However, there is no way to actually contact corporate or anyone other than the outsourced customer support team. I would like to give the company the benefit of the doubt, but it I can't help but wonder if they don't actually want to address these issues. I have spent hours and hours talking with customer service about these issues. It is clear that this company does not care about the quality of their services provided. Something is deeply wrong with their tech and billing platform. Do not subscribe unless you want to have to constantly monitor your account to make sure you are not doubly billed for services or missing notifications. Update: The issues were never resolved. I finally got them to cancel my account but they didn’t even refund me the proper amount. This company is way more hassle than the products and services are worth.

Placed an order in early November 2020 for a full year subscription and a customized box. Did not receive the box till late January 2021...and only after I checked in several times. The box had not ONE item we customzied--literally grabbed all the lefovers. I wrote in to customer care--or should I say "customer-I-don't-care." Not one person followed up or offered any sincerity. AND, there were delays of days in between communications that I had to keep checking in. This could have been resolved with a promp response, a full and true amends, and making it right by immediately providing what I ordered several months ago. Instead, it ended with me reqeusting a full refund so I can put my dollars into products and people that I care about. My friend also recently stepped away from FABFITFUN. Just not as "FABFITFUN" as it used to be.

This is a big scam I was to receive a free gift for answering as a questionnaire just pay shipping I ended up paying $107.89 for what I still do NOT know they came back with a tracking record for the cheap watch which was supposed to be a free gift saying that was what I was billed for. Scam Scam Scam!

I have never been so disappointed in my life. I got the lamest stuff ever. One of the items I even picked with my box wasn’t even included. I got a face mask and lipstick nothing special about that at all. Basic. An led mirror... drinking glasses.... cutting boards plastic ones at that. And then a bunch of useless coupons that I can’t even use without signing up for a subscription. Not even close to worth the money. They advertise such great unique fun items on their boxes and this is what you get in real life in the real world. Pathetic. Won’t be getting another box again.

Very dishonest company. I ordered the i tro. $29.99 box. My credit card was charged $99.00. I immediately called customer service. I was told, ‘you ordered extra items and there is no refunds.’ I did NOT order extra items. Finally, charges were reversed. I will never do business with FFF again. I followed the instructions on the FFF website...exactly. They bait n’ switch you into ordering extra items under the guise of ‘customizing your box.’ You think you are customizing your regular box! No! Then, you get a huge bill! FFF deletes all their negative reviews. Why? Do not trust this company!

This is so disappointing. It's no where near what it looked like on site not is it remotely worth the same..I feel misled and scammed . Not worth the wait or the import charges

Scam alert!!!! you guys just rob me of $327! I had items in my cart I was contemplating buying and you took it upon yourselves at 4 AM to place an order for those items. Then refuse, when I called the very next morning, to give me my money back. You guys are a scam and you should be ashamed of yourselves! I will be letting a lot of other people know about this not just including this post so this doesnt happen to anyone else. Illegal af I see your response and it's hysterical. No one's reach out to me and I don't believe you but that's very cute that you took the time to say that. When I get my money back I will be a happy customer until then you guys rob me♥️💋

I've been with Funfitfab for about 2+ years and the quality and packaging was awesome and neatly packed with care and quality. As of Dec-2020, the packaging was absolutely AWFUL! Items were thrown in with a recycled piece of paper thrown in. It was basically a package I would expect from Dollar Tree.