FabFitFunReviews of fabfitfun.com

PLEASE READ MY REVIEW. This is my first time doing this. I feel so disappointment with this company. I cancel my account 4 months ago and they still charge me $49.99 for 3 months a total of $149.85. They didn’t even send me my packages or box. I call and they told me they can’t do anything about it even I told them I can send them a copy of my bank account to show them the charges and if I can talk to a manger in a nice way and they told me there is no manager and no one can help me out . They even said they will not give me my money back even if I didn’t get no packages or box. Right now my bank will help me get my money back and I had to cancel my bank card so they can stop charging me and I have to fill out a form for fraud because this company is stealing money from my bank account with out my consent. Please be very very careful with company . What’s going on with me I don’t wish this to anyone . This company is very disappointment to me for stealing money from my account without my consent and not having the right staff to help me .

Shipped to wrong address, canceled subscription and yet now informed I have been charged and another box is shipping, excessive use of packaging, same types of beauty products every time...this a hard NO

Fabfitfun is like a stalker ex. We “dated” for several years. Loved them until I didn’t and want to cancel my subscription. Then it was borderline abuse. They would not go away! Just when I thought I was unsubscribed and they were out of my life... bam! Another $200 charge showed up on my card for an annual subscription. (At the worst possible time due to being out of work during a pandemic.) After waiting on hold for at least 20 minutes (Surely because others have had the same issues.) I finally talked to someone but though a staticky connection (terrified I was going to get disconnected and have to start all over again) to have the charges refunded. They tried to say they don’t “typically” refund subscriptions but agreed to since I (barely because they charged during a seasonal box period of time) hadn’t used any of it. They cancelled my subscription AGAIN and I informed the customer service agent that I wanted my account completely deleted.. No emails... No charges... No boxes! I think it FINALLY worked because I can’t log in with that email anymore. Just to be safe I called my financial institution and put a block on this business like having to put a protective order on a crazy stalker ex. I would have given them more stars for their products but no product in the world is worth the nightmare that their business practices are. Be gone!

Disappointed. I have been waiting until annual customers could begin to customize and within the first hour or two the 2 items I wanted were “out of stock” I am really disappointed with Fff. Did you not order enough product? Those were my 2 choices for the whole box. Items left are fine but, if I knew I would not have subscribed to an annual subscription. Real bummer. I will be cancelling but, I paid up front for annual. Lessons learned I guess.

Reactivated my subscription and paid for winter box late December 2020. Website said that most boxes are shipped within a month of billing. Early February, no box or any shipping info received. Called FFF, and Rep said my order had never been processed. Offered me a Spring 2021 box plus a $15 comp and I said to pls refund my account and cancel my sub. I will not use FFF again - how lame is it that they take your money and then never send you the box. No notification whatsoever. Thieves as far as I’m concerned. (The Rep I spoke with was very nice and apologetic, I have no problem with him).

The selections have become kind of boring and repetitive. Some things im a few boxes were poorly wrapped and broke, no resolution from. The company. There are no options in the "my account" section to remove your private credit card information. I had to send a message l to a certain email address then confirm my email, etc. Inconvenient. I'm over Fab Fit Fun....there's a lot more to choose from out there where I will get better value and won't be constantly upsold.

To the editing team, Truly disgusted with the edit again, the lack of product, and by what seems to change from good make-up products, etc. to cheap crap you import from wherever. Stuff that can be bought even on your own site for $7 is one of the choices as an edit, in the same category as an elemi’s product. Which was sold out by the time my edit link arrived in my inbox at 9:51 am LA time. At that stage, you were out of the Mac lip set as well. This is not the first time this has happened, and not the first time I have complained. I was not able to edit my box when I signed up again due to your mistakes, and the free box I got when I signed up was full of stuff, I had received the previous year. As was my first box. You did send me a few things to try and make up for it, but that is not the point. The point is to be able to try new things from good companies before spending a large amount of cash on them. I have no need for cheap jewelry, silly hair bands or mobile phone sanitizers that do not work. I think you seriously need to look at your values and where you are headed, if it’s just to make money and not worry about value for money for your customer, you’re nailing it. If it were within your policies to demand my money back for the remainder of the year, which would be this box and three more. There are many other companies like yours not shorting the customer, and I will be taking my business elsewhere in the future, as well as being honest in my reviews via social media. A very unsatisfied customer UPDATE - I still stand by my review, I don't want to keep checking back endlessly, it's designed to make people buy more. Now you have to wade through endless pages of Crap to find decent stuff. I will say, however, the customer care team is good at reaching out, offering you a credit, etc. I just don't think the way the company is growing is for me. I do appreciate the reaching out. I would give them a 10 out of 10 for that.

I was very disappointed with my fab fit fun Box thought it would be a little more better product I like the earrings and there was a cutting board which was cool but everything else with what the Box came in I thought there were been more or bigger things for the Winter Box , Don't know if I am going to wait for the springboks M going to cancel my subscription again very disappointed.