FabFitFunReviews of fabfitfun.com

I was happily a FFF member for over five years. That’s over 20 boxes that I have received. I shared my joy with many friends, who also subscribed after seeing how much fun this company is. However, this winter package never showed up. My friends all received theirs. I contacted the company and they said the policy is to give themselves 30 days for processing and shipping . It’ll come right?!. So I waited 31 days and called. I emailed. I texted. Finally at 36 days out. I got a live somebody who told me the truth. My stuff did track at the very beginning, (by the way I never received a tracking number). He said that it hasn’t moved since the first few trackings weeks ago. He said it’s not gonna come. It’s lost. That was not only sosad, it got worse. He told me that more than half of the items that I had ordered… It was a $400 purchase.… were now “out of stock” . I feel like if they had looked into it when I first reached out that perhaps more of my items could’ve been in stock. The black Friday sale definitely depleted their inventory. I asked for a refund and canceled my membership.I thought I had Christmas gifts all taken care of. NOPE

I didn’t appreciate how I received a broken product with a value of $75. I then received a $25 gift basically. I mean it’s fine, it’s just frustrating. I never got my summer box which was supposed to include my sign on gift for rejoining fab fit fun, then this. I seriously doubt I’ll renew next year due to all of these issues.

Products in the monthly boxes are starting to suck and when I order any extras I either don't get what I ordered or there is something wrong with it. When I contact customer service, they always try to offer me way less that I paid for the item as a credit. I'm guessing you are hoping people won't know what they paid and will accept it. Quit trying to rip people off.

I have only done add on a few times. The payment is taken right away but can take a month to get the item. It was over six weeks and I had not received two items nor a refund. Emailed but no resolution then I made a phone call and was told the items were no longer available and I would be given a refund. Really! Why did I have to call? Why was the refund not automatic? I would have added other items to the box if I had known I would not receive the add on.

I ordered 2 sets of earrings I only received 1 Packing slip and recipt says should have been 2. I texted amd they said would give me a 19 credit for next sale. But I paid 28 for the missing earrings set. Offered pictures of the shipment but made me deal like I did something wrong. Why should I be out money . I do t mind credit instead of the earrings but at least it should be what I paid

First time customer. I took a one year subscription and wont renew. None of the items I wanted to get to customize my next box were available. I found that what I received in my first box was mostly disappointing so I gave it away to charity. The customer service was good when I reached out, but I just don't think this is worth the money.

They provide nice products In their boxes however they have a lot of false advertisements when it comes to conning people into signing up for annual memberships by getting a specific Gift with their purchase!

I didn't not like thr products in my first box.