FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Trish S.
Quick response from customer service with a satisfactory resolution.
Response from FabFitFunJun 8, 2023
Hi Trish! We're happy that you were fully assisted and had a great experience with our customer care! Xo
Sarah A.
I love everything about this brand, I receive everything in a timely fashion and when there is an issue they have it fixed within 24 hours 🙏 🙌 ❤️
Response from FabFitFunJun 8, 2023
Hi Sarah! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
Linda N.
I received a piece of damaged product, I contacted customer service. They responded immediately letting me know they received my email. I later received an email from Jack letting me know they apologized for the inconvenience and were sending a replacement. Very pleasant and easy transaction.
Response from FabFitFunJun 8, 2023
Hi Linda! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Amanda
Harvey helped me with an issue I had when I made a mistake. He was so helpful and fixed my mistake and made my day! I love this subscription box! It's like Christmas four times a year by mail!
Response from FabFitFunJun 5, 2023
Hi Amanda! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Francie Limacher S.
My contact was easy to work with and sent me a replacement item.
Response from FabFitFunJun 5, 2023
Hi Francie! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Sharon
Customer service has been super helpful. They were quick to respond, efficient and understood my concerns. Was happy with the outcome.
Response from FabFitFunJun 5, 2023
Hi Sharon! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Happy
I received my box and a liquid item had opened and spilled out all over the inside of the box during shipment and ruined so many items and boxes. I called customer service and Cathy was so nice to me and empathetic about the situation. She resolved the issue by putting in a request to replace the damage items. She was super nice and helpful. The customer service is excellent. Thank you!!
Response from FabFitFunMay 29, 2023
Hi there! Thank you so much for your feedback! We're glad to hear you had a great experience with us! Xo
Randee J.
I received timely and friendly service and a resolution that felt above and beyond
Response from FabFitFunMay 28, 2023
Thank you so much for your feedback, Randee! We are happy that we were able to help you resolve your concern! Xo