FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Jo W.
I love everything in my box! when there is a small mistake as there was recently with a missing item, they responded quickly with a refund. The refund was more than I payed for the item and free shipping. The item was sold out but the refund is good for a couple of months so hopefully I can reorder soon. .
Response from FabFitFunAug 26, 2026
We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback!
Michelle J.
During an annual subscription customization that was very challenging, I received an item that was manufacturer defective. I truly had tears. The customer service specialist was so calm and kind with me. Jo listened to what my concerns were and we figured out a solution that made me feel satisfied.
Response from FabFitFunAug 20, 2026
Hi Michelle! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback!
Tania A.
Love that when something goes wrong they are very quick to make things right. On my 5th annual subscription. Have always enjoyed my boxes!
Response from FabFitFunAug 14, 2026
Hi Tania! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
Linda
I absolutely love my fab foot fun annual membership! I have been a member now for over five years and every single box is full of products that are exceptional. Customer service is fabulous. Everyone is extremely professional and should I ever have a problem with anything it’s resolved quickly.
Response from FabFitFunAug 10, 2026
Hi Linda! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us!
Max B.
Great customer service that is fast, efficient and responsive.
Response from FabFitFunAug 10, 2026
Hi Max! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback!
Nicky B.
The choices were awesome! I love the sneek peek lives. I used customer service this time a d they were so helpful and the best! I love FFF!
Response from FabFitFunMay 19, 2026
Hi Nicky! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us!
Rosann S.
I love the boxes and the items. I get to try new things and enjoy the sampling. I did have an issue with an item that was quickly resolved and customer service went above and beyond for me. Sometimes you just need to be grateful instead of hateful people!
Response from FabFitFunMay 19, 2026
Hi Rosann! We are thrilled to hear that you're enjoying new products that we are offering and had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Amelia L.
I am 100% getting my money's worth. I didn't even know that they also offer products you can buy at huge savings. This changes how I shop for my necessities and wants. One of my products arrived damaged and the help was near instant. I got a refund, but honestly, the value was still there regardless.
Response from FabFitFunMar 19, 2026
Hi Amelia! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team. We look forward to sharing more seasons with you! Xo