FabFitFunReviews of fabfitfun.com

There was not clear advertising that if I put some items in my cart I would be automatically billed for those items at the end of a certain time period. Anything that doesn't require agreement and checkout is borderline illegal.

I would give zero stars if I could. I saw this advertised on Facebook so I decided to give it a try. The items advertised were not options so I decided to cancel within 20 min of looking at the box. The WORSE WORSE service and horrible products

Edit: The entire issue with FFF IS that they autoshipped me an item I didn't want. It's an issue with the business model. They should not have billed a former customer for something they never explicitly checked out with. FFF autoshipped an item to me after I checked out the EDIT sale on a guest pass. Having not used FFF for a few years, the item was being shipped to a completely different state. Two talks with customer service later, I got a partial refund and was told that if I wanted the package, I needed to re-route it, but I could keep the package. I accepted this, thinking it was better than nothing, then went onto FEDEX.com do reroute. The rerouting cost was the same as the refund I received. Every time I voiced my frustration, the customer service employee, who is the only acceptable part of this, gave me the script: we autoship for you're convenience, you should forward your mail, blahblahblah. No responsibility is left in the script for the people who created this ridiculous business model. FFF is a luxury service, but more and more of their items are dropshipped with a fancy name on it, overpriced then marked down so people think they're getting a deal, or the most mediocre product a brand has on hand. I cancelled with them for a reason, and I didn't finish my purchase because I decided I didn't want a dropshipped LED face mask that probably has very weak lights. I guess I'll give it as a gift to someone I like as an acquaintance.

The automatic charge of items in cart should be made explicitly clear to all new customers

I've been a customer for at least 3 years. Boxes are getting smaller along with the products. I was so impressed the first year and it has gone down 90% since! I got 6 products this month compared to 12 or better! I complained last year and don't know why I didn't cancel but now it's time....

PSA : They allow items in your cart to be pushed through without order confirmation and then claim that all sales are final and no refunds are allowed. In my opinion this is NOT okay and I’ve never heard of anything like this before. It should be considered illegal if it isn’t! Only thing that is questionable here is their response.

This company is a rip-off. Overpriced products and poor customer service.

i have never been so annoyed with a company and will do my best to inform anyone not to do business with them. my bank account was just changed almost 400$ and i immediately called to resolve the issue they refused to help me im not working and explained i cannot afford these items they refused to help me and could care less if i was hospitalized . i asked that they cancel add ons they refused even though the payment was processed this am. i have no idea how im going to eat this month. unexceptable