FabFitFunReviews of fabfitfun.com

After just cancelling my subscription, I can say it is average compared to the other subscription services available. I began with the Summer Box 2019. The Kate Spade lunch box was exactly what I wanted out of the box and I was pleased with half the contents of the box. After completing the survey and pressing complete on adding the $10 extra for the Kate Spade Lunch Box, the cost was minimal for a subscription service. They sent me several “surprise” items. Three were facial creams/hair treatment items. I found this to be interesting since in my initial survey, I rated facial creams and hair the lowest. I tried all items and two I tossed and one, I gave to a friend. Most reviews on here have stated the same thought. The 2019 winter box, the shipment was fast and came in a beautifully decorated box. When I opened it, the bath salts had broken open. All other materials in the box were covered with bath salts. Luckily, I had customized the slippers, necklace and blanket. However, the eye shadow had bath salts in the palate and I had to throw it away. I wrote and sent pictures to the customer service representative. The representative responded within a short few hours. She was kind and sent a bath salts replacement as I had requested. After an hour of cleaning, I figure this was a pain. Not only had I spent around 50 dollars for a mess, two of the items (the slippers and eye shadow) were ruined or unusable. I cancelled the subscription. A few tips or noticing from my experience: -Be sure to give clear customizations. -Packaging is subpar. -Items are a mix bag. -I will never order bath salts through the mail. -The customer service is excellent. -Items are 50/50 for worth of money.

So I have been a member for a of couple of years and initially I loved the items in my boxes. The past several boxes though have been somewhat disappointing. It seems that it’s just the same old stuff just a different brand. Hoping fab fit fun will stretch the boundaries and think outside of the box a little and get some new Merch in the boxes soon!

It’s been hit or miss this year. The Winter Box has been my favorite in the past, but this year missed the mark terribly. I was so disappointed this time. I renewed for another year, but considering canceling if things don’t improve. Maybe I’m just getting too old (40) and this stuff is designed for a younger demographic. I’m not thrilled with the quality of products.

When I first started with FFF boxes it was great and I got to choose some items. The past two boxes I have not been given the opportunity to customize my boxes. Very disappointing. If I could customize again, my satisfaction level would be higher.

Gave everything in my last box away. I missed the customization period but not sure it would have mattered. Previous boxes were more my style.

Okay, so I ordered for the first time this winter box because of some of the cool products and add ons. Go on do my box get my selections and pay for my add ons. This was two weeks ago. IVE GOTTEN THREE EMAILS SAYING THEY NO LONGER HAVE ANY OF THE ITEMS. What in the world. I’m not having a great taste in my mouth about this company.

I’ve had to call 6 times because they would just say everything is ok and fixed but I was charged more than they were supposed to charge. Agents are friendly and tell you everything is ok but the problem persists. It says it’s on its way now. Thanks but you have to understand that having to call 8 times for one order is crazy inconvenient

I had FabFitFun for about two and a half years. When the company was first starting out it was great the products where good and there was a good variety in each box. There was something beauty or fashion related (Fab) something fitness related (fit) something random like an art kits or something like that (fun) along with other things from start up companies or things the box editors loved, and my favorite part was that everyday companies like Dove would send samples of new products that weren't released yet to try and give feed back on. This was my favorite part because these where the products I could actually afford on a regular basis. Over time this slowly changed and more and more of the box would be filled with beauty products which was fine it was a good variety still like a typical box would be make up, a lotion, a face mask, and another skin related product, with maybe a blanket or jewelry thrown in too. And I was still super happy with the service. When someone stole my winter box off my front porch they sent a brand new one right away at no extra cost to me. I was lucky I had an in with the company one of my best friend's sisters worked for the company and if there was a product I really liked or wanted a different color of she would send me it. So when did I fall out of love with this sub box you may ask because all this sounds wonderful? Well as they grew bigger and bigger things slowly changed as would be expected. I was a seasonal member meaning I paid at each season rather than for the whole year at once this was just easier for me money wise. Over time they would push these members shipping dates further and further back which was annoying, I would push my shipping date up by buying additional add-on items so my box would get shipped out at the first shipping date instead of the later one. My box was still arriving around two weeks after shipping which was fine. They continued to get bigger and bigger now my box was taking almost a month and a half from billing date to my door. The products became more and more repetitive. I have an entire box filled with face products just fave products sitting in my bedroom because it's too much for my bathroom. They stopped putting makeup in the boxes which was my main draw because this was good way for me to get high end product to try before dropping $40+ for an eyeshadow palette or a contouring kit. What really made me finally cancel was the most recent shipping change. Annual members which they changed to select members would be getting access to add-ons and have their first billing date two full weeks before I could even look. This was to "help" seasonal members be able to access add-ons easier and have more variety however annual members could also shop the seasonal members add-on window. Not only did this push back my receiving window to after Christmas but also made it feel like even more of a mad dash to get add-ons even when I got on at 9 am eastern time when the add-ons opened half the stuff was already gone. After two and a half years of getting boxes spending over $700 with them where was the loyalty to their customers who had been with them for the long haul? I understand that they had to give certain perks to their "select" members but you would think they would show some loyalty to long term members. But nope someone could go on first box ever pay the $160 for an annual membership and get way better service and access than I ever could or ever could afford. It left a bitter taste in my mouth I felt betrayed and unwanted like I didn't matter to this company I had been with for years. That's when I cancelled and I've never been more free. Yes the products are awesome and yes they are often full size products ( I recently have bought some past products from their actual sites and they came in bigger sizes than I received on the box) but I don't feel the value is worth the hassle anymore. Also I have over 20 face products 4 lotions, and atleast 5 hair products I've never even used all back stocked just chilling in my bedroom. My advice would be try it out see if you like it but don't get too attached, they send repeat products from different brands with the occasional surprise. This box is great for the people who are really into beauty and how they look if you're like me and aren't super into it or like looking nice once in a while it might not be for you.