FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Amanda B.
Very helpful and respectful. Such an uplifting representative. Love speaking with people who love their job.
Response from FabFitFunAug 28, 2020
Hi Amanda! Thank you for the nice review! We're so happy to hear about your experience with our Customer Care team! Xo
Julie
For the first time in two years, I received a broken item in my FabFitFun box. I sent a quick note and Elaine apologized for the broken product and searched for a replacement. When no replacement was available she quickly offered and processed a refund. GREAT customer service!
Response from FabFitFunAug 28, 2020
Hi Julie! We truly appreciate your kind review! Your appreciation is an inspiration to us and we're happy that our Customer Care team was able to satisfy you with our service! Xo
Diana M.
I had a damaged item in my box and fff was quick to respond to my email and send me a replacement item out in the mail!
Response from FabFitFunAug 27, 2020
Hi Diana! We're delighted to hear that our Customer Care team was able to help you! Xo
Dallas S.
Love this company. Customer support is incredible. So welcoming and understanding !! The products are SO worth it.
Response from FabFitFunAug 27, 2020
Hi Dallas! Yay! Thank you so much for the review! We are so happy to hear you are loving your membership! Xo
Amy Hinton A.
I've had to deal with FFF's customer service on a couple of different occasions, nothing that was the fault of FFF's but a broken shadow palette, and some shipping issues with FedEx. Every time I am just blown away by the level of customer service they provide and how kind they are.
Response from FabFitFunAug 27, 2020
Hi Amy! Thank you so much for this awesome review! It's always so satisfying to hear that our Customer Care Team is doing a great job! Xo
Heather W.
Blair is wonderful
Response from FabFitFunAug 27, 2020
Hi Heather! Yay! Thank you for the nice review! Xo
Erin
Great customer service. They were able to keep me as a client just based on how well the service was
Response from FabFitFunAug 27, 2020
Hi Erin! We're glad to hear about your experience with our Customer Care team! We can't wait to share many more seasons with you! Xo
Amberbobamber
I have had an excellent experience with FabFitFun! Superior customer service and overall an exciting subscription box.
Response from FabFitFunAug 27, 2020
Hi there! We're so thrilled to hear about your review! We're glad that our Customer Care team was able to surpass your expectations! Xo