FabFitFunReviews of fabfitfun.com

My experience was super helpful and very fast. Thank you :)

The representative helped resolve the situation

I had an issue with my shipment and used live chat to ask them to resolve it. They quickly responded and took care of me. Incredible service!

I used live chat after 11pm EST and was quickly connected to Eden who efficiently resolved my issue while being very polite and personable.

Very clear. Former excellent

Shin M was absolutely fantastic! He was abe to provide me with some information about how the system sometimes marks the package as delivered, but it can actually take up to 5 business days after that. Seeing as my Fall Box did not show up when it said it was delivered, or as of yet. He guaranteed me that after the 5 business days (Sept 9th 2020) I can contact chat support again and they will definitely send out a replacement Fall Box ASAP (with my add-on AND the item I originally chose)!!! Hopefully it doesn't come to that. I have my motion detector set on my security door camera and am sooo excited to receive my FFF Fall Box!!!

I received a damaged item in my Fall 2020 box. I contacted FFF about the issue, they quickly replied and are sending me a replacement item. Butch D was very personable and professional. I have had a subscription for 2 years and this is the first problem I have had. I really appreciate FFF’s customer service in the event you do have an issue!

Fast prompt professional dealing with billing issue.