FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Svannah M.
I received my fall box last week. One edge of the box was ripped open and resealed. Half of the items were missing. The customer service representative, Jane, talked it through with me. Now I'm getting a whole new box. Thank you!
Response from FabFitFunSep 18, 2020
Hi there! Thank you for sharing! It's rewarding to hear that our Customer Care team is doing a great job! We love helping our members! Xo
Nour El Houda R.
I got email from fff about passwords change but i really tried but , so i called fff coustumer service and i got a lady name Yassi she was very professional , helpful, give me lot of her time to make sure I'm following her and really she helped set my temporary password i mean Yassi wa great and glad fff have her as professional as she is to be part of the fff team im really thankful for all her help lot
Response from FabFitFunSep 17, 2020
Hi Nour! Thank you for sharing your awesome experience with our Customer Care team! We're glad to hear that your issue was resolved to your satisfaction! Xo
T.Hattaway
Very kind and efficient in solving my issues. The customer service resolution was better than I expected and very much appreciated. Glad Gary knew the options available for me and he took the time needed to kindly listen and understood.
Response from FabFitFunSep 17, 2020
Hi there! Thank you for leaving a review! We're thrilled to hear that our Customer Care team was able to fully assist you to your satisfaction! Xo
Dorothy B.
Basically I am a new member from Canada. I saw the offer for the mystery bundle if you upgrade. So I did!
Response from FabFitFunSep 17, 2020
Hi Dorothy! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
Cheri L.
They listened to my issue and handled the situation. Very polite and easy to deal with. It's a pleasure to do business with companies that listen and handle issues properly.
Response from FabFitFunSep 17, 2020
Hi Cheri! Thank you for the kind review! We're delighted to hear about your experience with our team! Xo
Shayna R.
I've been with FFF for nearly 2 years... issues come up and they have had to do alot of growing BUT - they handle their customer service side with grace. I have never had an issue come up that wasn't able to be fixed or resolved. Your happiness is their goal. Besides - I love the products !!!!
Response from FabFitFunSep 16, 2020
Hi Shayna! Thank you so much for the review! We are so happy to hear you are loving your membership! Xo
Alaina M.
I can't fault FFF customer service team. They are an incredible bunch of individuals and whenever I have an issue they are so speedy and lovely, I have never had better customer service in my life. Keep it up FFF! Xx
Response from FabFitFunSep 16, 2020
Hi Alaina! Thank you so much for the review! We are so happy to hear that our Customer Care team was able to fully assist you to your satisfaction! Xo
Dalila E.
Very helpful Very patient
Response from FabFitFunSep 16, 2020
Hi Dalila! Thank you for taking the time to review! Xo