FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Viviana S.
FFF left out an item. Simon was able to research the package, apologized & informed me that my missing item would be shipped out with in 2 weeks.
Response from FabFitFunSep 20, 2020
Hi Vivian! Thank you for the review! We're glad to hear you were fully assisted! Xo
Deb Z.
I received my box and it was heavily damaged by the post office. The box had been resealed, however there were missing items. FitFabFun replaced the missing items and gave me a $10 credit for the trouble! They overdelivered!
Response from FabFitFunSep 19, 2020
Hi Deb! Thank you for the wonderful review! We're sorry for the damaged item and we're glad that our Customer Care Team was able to resolve your concern! Xo
~Amy~
Spoke with Lett. She is a customer service representative. She handled my call better than any customer service representative I've ever dealt with. She is a winner!
Response from FabFitFunSep 18, 2020
Hi Amy! We're so thrilled to hear about your experience! Thank you for sharing! Xo
Mare L.
He was very nice and explained how it has to go to the company m asked for pictures. He was personable.
Response from FabFitFunSep 18, 2020
Hi Mare! Yay! We're so happy to hear this! We love helping our members! Xo
triciamusic
I had accidentally clicked confirm to upgrade my account. I called immediately, wait time was less than a minute. My customer service agent Sarah, was wonderful, understanding and assisted me through the process. Super happy!
Response from FabFitFunSep 18, 2020
Hi there! Thank you for taking the time to review! We're delighted to hear about your experience! Xo
Brittany C.
The FFF customer service is always amazing! It is one of my favorite things about the company. I had a duplicate item shipped to me instead of a different item I had ordered. The customer service rep was very helpful offered to either refund me or ship the item ASAP.
Response from FabFitFunSep 18, 2020
Hi Brittany! Thank you for sharing your experience with our Customer Care team! We're glad that your issue was resolved with satisfaction! Xo
Nora N.
Great Customer Services
Response from FabFitFunSep 18, 2020
Hi Nora! We're happy to hear that! Thank you for taking the time to review! Xo
Betty H.
Had been sent two items in my fall box that I had received in a prior box. It was taken care of without any hassle. I was very pleased.
Response from FabFitFunSep 18, 2020
Hi Betty! Yay! We're glad to hear about your experience! Thank you for sharing! Xo