Brandie H.
Got Exactly what I wanted.
Got Exactly what I wanted.
Response from FabFitFunSep 17, 2026
We appreciate the kind words and awesome review! Thanks for sharing your feedback with us!

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Brandie H.
Got Exactly what I wanted.
Response from FabFitFunSep 17, 2026
We appreciate the kind words and awesome review! Thanks for sharing your feedback with us!
Renea A.
I love shopping at FabFitFun because they always have amazing deals. I've been subscribed for well over a year and plan to continue it. I tell everyone about FabFitFun, because I really love it that much! Make sure you get the yearly plan, because it gives you priority to choose items and is a lot cheaper. I had a small issue with one of my orders, and it was fixed by a nice associate who went above and beyond to help me. I would tell anyone to shop there!
Response from FabFitFunSep 17, 2026
Thank you for this sweet review! We love hearing feedback from our members and are glad to hear that you had a great experience with us!
Susan H.
I would like to say I received excellent “service” regarding my order. I had received 2 fall boxes and was only expecting one. Once I was given a customer service rep i was informed on a just a few minutes that the second box was a curated box that was a gift to me for re-starting my membership. I will say the only negative was the amount of time it took to have an actual (not virtual) rep online.
Response from FabFitFunSep 17, 2026
Hi! Thank you so much for this sweet review; it really made our day! We hear you on wanting a faster way to reach a real person through our chatbot, and we're already looking into ways to make that quicker and easier for members. Thanks again for taking the time to share this!
Karlis H.
I ordered a FabFitFun box and I honestly couldn’t be happier with it! Everything I received was amazing, and I was genuinely impressed by the quality and variety of the products. I originally signed up for the annual subscription and, after receiving this box, I can confidently say that I’m definitely renewing! I was already excited to try FabFitFun, but this box completely exceeded my expectations. Every item felt carefully selected, useful, and worth it, and it was honestly so much fun opening the box and discovering everything inside. I can’t wait for my next box and to keep receiving these amazing surprises throughout the year.
Response from FabFitFunSep 17, 2026
Hi! Thank you so much for this amazing review; it truly made our day! We're so happy to hear the quality and variety exceeded your expectations! We love that the unboxing experience is just as fun as what's inside, and we can't wait for you to keep discovering new favorites in every box. Thanks for being part of the FabFitFun family!
Susan G.
I have been a member since 2018 or 2019? Over the course of the years I have had maybe two or three items not arrive, and customer service promptly gave me a shopping credit. I have always been billed correctly and treated respectfully. I will always recommend this subscription to anyone who has the means and interest in it.
Response from FabFitFunSep 9, 2026
Hi Susan! Thank you for this sweet review! We love hearing feedback from our members. We always want our members to be fully taken care of! Xo
DR
I am changing my review from a 1 star to a 4 star. When I finally got a email from a human everything was straightened out. They emailed me multiple times to make sure that I was satisfied . The 4 star rating is because what I had to go through with in a chat for 3 hours before I could get to a human.
Response from FabFitFunSep 17, 2026
Hi, thank you for sharing this, and we're really sorry to hear about the trouble you've had trying to cancel. You can cancel anytime by logging into your account and canceling your trial subscription directly. We also sent you a private message here hoping to help further, but haven't heard back, so please know we're still happy to assist if you need it. Feel free to email us at [email protected] with the subject line "Following Up on Trustpilot Review" and a member of our team will get you sorted right away.
Catherine L.
I've had FFF off and on for years. I keep coming back! You just cannot get such high end products for these prices anywhere else. Addicted.
Response from FabFitFunAug 31, 2026
Thank you so much for being a member with us! We love providing our members with high-quality items at affordable prices! We appreciate you!
Happy C.
Good quality products that I am able to choose
Response from FabFitFunAug 31, 2026
We are so happy to hear you are loving your membership!