FabFitFunReviews of fabfitfun.com

I was sent an email that I thought came from Fab Fit Fun--it asked all members to reset their passwords. Since I rarely get an email from them, I reset it. This worked, and then on the next login attempt the site blocked me from logging in. Lexie, customer service from the chat area, tried to reset my password. That failed as well. She immediately escalated my problem to another staff, and after about three business days, the password was reset and now works. I was unsure whether I had gotten a bogus email to phish for my info, but using FB Messenger to ask another staff, I found that wasn't true. Reassuring, and great customer service.

This is my all time favorite subscription box and I have tried quite a few of them!

I was pleasantly surprised by the customer service I received!

I had an issue with one of the items in my box being defective. I contacted the company in several different ways due to the fact I wasn't sure the best way to go about my complaint. I was responded to immediately in everyway, a replacement was sent before I even knew I had be responded to. They were not only quick and resolved my issue but they were very personable and attentive. I absolutely love this company and think it is the best one of its kind!

Great company and even better customer service!!!

I had an issue with upgrading my subscription and because of this I was offered two items as a gift, when my package arrived it only had 1 item in it. I contacted their customer support team and they weren't able to replace it as it is now out of stock but they did offer to send me replacement "mystery" item. Knowing the quality of FFF products, I'm sure I will love it but it's very disappointing to be promised an item because of an issue then not receive that item.

He was very helpful and listened to my concerns and took care of my requests

Always happy with the items I receive. They really take your likes into account. Customer service has never disappointed, they are helpful & timely. I have & will recommend this monthly box to everyone. Everyone who wants to treat themselves!