Randi
Fantastic customer service
Fantastic customer service
Response from FabFitFunOct 19, 2020
Hi Randi! Thank you for taking the time to leave a review! Xo

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Randi
Fantastic customer service
Response from FabFitFunOct 19, 2020
Hi Randi! Thank you for taking the time to leave a review! Xo
Alyssa
I recently had to contact Fabfitfun customer service because I mistakenly hit a button upgrading my membership. I email customer service and spoke with Caroline, she was super understanding and fixed my problem with in an hour! Great customer service and great products!!
Response from FabFitFunOct 19, 2020
Hi Alyssa! Yay! We're happy to hear that our Customer Care team was able to assist you! Xo
Leesha C.
Love getting my fab boxes! It’s like a surprise present every time I get it!
Response from FabFitFunOct 18, 2020
Hi Leesha! Yay! We're happy you love your boxes! Xo
Christine M.
i needed to cancel my membership due to my husbands job income has been low due to COVID and they handled it immediately. The girl who handled my account was so helpful and personal she made the experience so much better. I wasn't happy with having to cancel my membership. I loved getting my box! It made me so happy when it arrived!
Response from FabFitFunOct 18, 2020
Hi Christine! Thank you for leaving us a review! We're sad to hear that you discontinued your membership, but we fully understand during this uncertain time. Once everything is back to normal, you can always reactivate your account online. We would love to have you back! Xo
CGOODIA
ALWAYS BETTER THAN OTHERS
Response from FabFitFunOct 16, 2020
Hi there! Yay! Thank you for taking the time to leave a review! Xo
Sheryl H.
I didn't receive my Fall box and Becca figured out what happened and made sure that I got a new box with items that I got to choose! Great customer service!!
Response from FabFitFunOct 16, 2020
Hi Sheryl! Thank you for the wonderful review! We're delighted to hear about your experience! Xo
Janet W.
Signed up as a new member. Was offered a 10% discount off the first box. However, the discount cannot be applied online to the yearly subscription. After chatting with representative, she was able to give me a discount credit towards any add on product,
Response from FabFitFunOct 16, 2020
Hi Janet! Thank you for sharing! We're glad to hear that our Customer Care team was able to assist you to your satisfaction! Xo
Tiffany S.
Great experience! I love FabFitFun, their customer service is unmatched!
Response from FabFitFunOct 15, 2020
Yay! Thank you for sharing, Tiffany! We're so happy that our Customer Care team was able to assist you! Xo