FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Gina B.
My email was answered within minutes. Impeccable customer service!!! Thank you FFF
Response from FabFitFunOct 28, 2020
Hi Gina! Thank you for leaving us a review! We're happy with the prompt response you received from the Customer Care Team! Xo
Alex C.
Jal was informative, friendly and incredibly helpful. More service people should be like him!
Response from FabFitFunOct 28, 2020
Hi Alex! We're thrilled to receive such a great review! Xo
Karla Kramp S.
FABFITFUN's subscription boxes have been really great. Their customer service reps are helpful and efficient and get problems resolved quickly.
Response from FabFitFunOct 28, 2020
Hi Karla! Thank you for sharing! We're here for you anytime! Xo
Tanya L B.
Had the pleasure of dealing with a customer service rep named Cara she was quick knowledgeable and even though we were cut off she called me back quick. One of the best experiences I've had dealing with a company. Thank you thank you.
Response from FabFitFunOct 28, 2020
Hi Tanya! Thank you for the wonderful review! We're so happy you had a great time with Customer Care! Xo
dawn B.
Very helpful and resolved issue
Response from FabFitFunOct 28, 2020
Hi Dawn! Thank you so much for sharing your experience! Xo
Thibisay P.
Good resolution and quickly
Response from FabFitFunOct 28, 2020
Hi Thibisay! We're happy we could be of help! Xo
Alejandra
Great box subscriptions, even when they have to change products in the box they have a great customer service that help to find a solution.
Response from FabFitFunOct 27, 2020
Hi Alejandra, we're so happy to hear you had a great experience with our Customer Care Team! Thanks for the review! Xo
Lisa S.
I called because I was not happy how our fall boxes (2boxes) were packed. Everything was thrown in the box with no tissue no paper confetti. Everything was literally just thrown in the box and I am considering cancelling my subscription. I’ve been a member since 2017. And to be honest, the boxes have not been what they use to be. I will give the winter box another try. The gal I spoke to was very helpful and gave me a $10 credit with the winter box. The other box is under my husband’s name and email address.
Response from FabFitFunOct 26, 2020
Hi Lisa! Thank you for taking the time to leave a review. We truly appreciate your feedback and we're delighted to hear that our Customer Care team was able to assist you! Xo