FabFitFunReviews of fabfitfun.com

So this is my first time ordering a box and somehow the form put in my old address. Well, I called and they were so helpful and fixed my address immediately so that when my box ships, it won't go to the wrong address. Shelby was so knowledgeable, helpful, and had a pleasant personality. I can't wait to get my first box sub.

Dirk showed excellent customer service and went above and beyond. He was able to resolve all my concerns efficiently and pleasantly.

Incredible service that I know was with a smile even though it was be a chat. In a very rare instant in all my years with his company I was very dissatisfied with the quality of one of the items I received and when I mentioned that to Janica, whom I had originally only contacted to inquire about a couple of other items that were missing from my order (no issues there drop ship items I was told would come separately at a later date), she readily offered to replace the item from another lovely selection of goodies that would please me better. Ace service!

My nieces really like the products and since I just recently upgraded to a yearly membership I am able to choose products for them called customization. I had a question and needed to change the delivery address. The live chat was quick and easy to resolve my change of address and answer my question. FFF does offer high quality unique products but I do think their prices are high if you are purchasing separate items. Given that they use workers from the Philippines who are suffering from massive Typhoons and have horrible commutes of several hours in the capital city. Most consumers of FFF do not know where or who the employees from companies are or their struggles. I think FFF could be a leader in the global community to provide a living wage for employees in developing countries. Filipinos are highly educated in English and technology so are often used in customer service for global companies. WE can do better globally ! I would feel better knowing if they are taking care of employees everywhere !

FabFitFun has always resolved my issues with the lack of knowledge of the way it works. Excellent service with the live chats!

My box arrived and a mug was broken. I was disappointed and upset. I reached out to see what could be done. The process was exactly as I thought it be. I provided proof and a replacement was ordered by the time the conversation ended.

I recently sent a question to customer service at FabFitFun in regards to a credit I was supposed to receive. I couldn't remember what sale it was supposed to be applied to. Not only did I receive a response back the same day, I received it back in less than an hour. The customer service representative that helped me named Adi was very courteous and gave me exceptional customer service. He promptly applied the credit to the current sale that was being held which was great!

Very customer service oriented. Great value. Love the opportunity to be part of this community!