FabFitFunReviews of fabfitfun.com

Excellent customer service! Easily with fff chat customer service

I have forgotten my current password and I needed to reset it. And every time I would reset it, it would take me to my account profile instead of letting me reset it. I talked to Lori and she told me to reset it with my desktop browser instead of my phone. It worked great.

FabFitFun is one of the best companies ive ever had the pleasure of doing business with. I am a long time customer because of the AMAZING customer service as well as the products and options they offer. 5 Stars All The Way!!!

I had a box with add ons go missing during shipping and I sent a message and they responded quickly and shipped me a new box.

FFF is always thorough and prompt no matter what my request is, they always get to the heart of the matter and are polite and kind while doing so!I will continue to be a member of FFF for a lifetime!!!!

I was trying to cancel my subscription through fff app, but it is not working right. I clicked “cancel subscription” after that they’re gonna ask if you want to skip the next box, I would exit on that screen and the next option that they’d give me either “keep subscription or cancel (which solely mean you’ll exit on that screen)”. Each time I choose/click cancel it will just redirect me to the previous page that I was in, which is the “skip your next box offer”. That is not what I want to do! I want to cancel my subscription and proceed with the cancellation process, but it just won’t let me. So, I am starting to feel aggravated and frustrated with it going through the same thing over and over again. Good thing they have live chat. That solved the issue right away. Another thing, when you chat using the app you cannot really see what your typing in the screen, that is just so annoying.

James was very cordial and understanding, it was very appreciated. Thank you James, I hope you have a wonderful holiday/holidays. Again Thank you for your wonderful service.

I received a box from FunFitFab, and I wasn't aware of what it was because I had no knowledge of ordering anything. I reached out to the company via online chat. I spoke with a young lady named Lexie. She got right on it and resolved my issue with complications! Maybe in the future I'll order from you guys!