FabFitFunReviews of fabfitfun.com

Nice box this quarter.

I really love getting these boxes; however the shipping has room for improvement.

I almost always love my FFF box. It's filled with really cool products I might not normally buy for myself. You can't beat the value of what you are getting v. what you paid. My only complaint is with the shipping. It's always longer (and more frustrating) than you think it will be. But I do recommend FFF to lots of people who like getting surprises in the mail.

I loved my first box. The second was good but I felt too many skincare/make up items. I will be sure to update my profile and review the products for the future.

Easiest to call customer service.

Service was good.

I got the email from Fab Fit Fun reporting that my package had been shipped. And I waited. I checked my tracking information and it just showed that it shipped. And I waited. And I logged on to Reddit and saw unboxing pics and reviews on top of unboxing pics and reviews. And I waited. I checked my tracking information again and it said my package was in Greenville, Indiana on November 18. Then it was in Ozark, Missouri, where I live, on November 20. And still I waited. I clicked further onto the USPS tracking from the Pitney Bowes page, and it showed that my package was still in Greenville, Indiana. And I waited. I called my local USPS on December 2 and they told me that this was a common problem with Newgistics. They give false information about where the packages they ship actually are. I contacted Fab Fit Fun customer service and they told me to wait another week and if I'd still not received my package, to contact them again. I don't feel like that's good customer service, considering I'd already waited almost 3 weeks since it had been shipped. The only saving grace is that my package was finally delivered on December 3. That's the only reason it's 4 stars. However, I will say that this box is 10 times better than the Fall box. All the items were good quality and very nicely packaged. I feel like the box is worth twice what I paid, at the very least, probably more. But if the shipping continues to be a problem, I may not subscribe again when it's time to renew.

Generally I think FabFitFun is great value for money (especially shipped all the way to the uk) but for the winter box I was missing an item. I originally left messages via the FabFitFun website “contact us” section but no response (which is the reason for the loss of a star) but once I found an email address to contact and sent my complaint there l had a response within 12 hours and the missing item was shipped. So my advice is don’t contact via the website, use email or one of the social media routes and you’ll get a quicker and more positive response.