FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Katie L.
I ordered something that ended up getting lost in the mail. They weren’t able to replace the item but they were nice enough to reimbursement and give me additional credit for the inconvenience. They were quick, communicative and made my day. Thank you!!
Response from FabFitFunNov 13, 2024
Hi Katie! We appreciate the kind words and awesome review! Thanks for sharing your feedback with us! Xo
Tracy Kinch G.
I recently had inquiries regarding a reward program with this company. They emailed me right back are looking into rewarding loyalty customers (returning annual members) , and possibly birthday promos. I was very impressed with how this company took care in my opinion and reached out to me. I really appreciate feeling like a valued customer after 4 years of ongoing membership and I can't wait to see what they come up with for rewarding their loyal customers. I love their boxes & sales & their attention to their customers opinion. Awesome
Response from FabFitFunNov 15, 2024
Hi Tracy! We want to make this right for you. Someone from our team will message you shortly so we can assist you most efficiently! We look forward to helping you out soon!
Christina R.
Customer Service was quick to help me after I got charged for an annual membership and was planning to switch to a seasonal membership due to money constraints right now. This happened due to my oversight to be honest, so I was very anxious that they wouldn't refund me without a fight, but they did and were so quick about it! I'm super grateful, it took a huge weight off my shoulders!
Response from FabFitFunNov 5, 2024
Hi Christina! Your feedback means a lot to us and we're happy to hear that you've had an amazing Customer Service experience with us! Thanks for the review! Xo
Ashley B.
Super friendly and quick reply to answer my question!
Response from FabFitFunNov 5, 2024
Hi Ashley! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Maggie B.
I listed my concern and the person really helped me out. They listened and made sure that I was taken care of. I’ve never used customer support here before, so it was nice to know that this organization cares and hires people to help.
Response from FabFitFunOct 30, 2024
Hi Maggie! Your feedback means a lot to us and we're happy to hear that you've had an amazing Customer Service experience with us! Thanks for the review! Xo
Madeleine
Excellent customer service on a WEEKEND!!!! Quickly resolved my issue!!!
Response from FabFitFunOct 30, 2024
Hi Madeleine! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
Lisa E.
Timely attention quick resolution to my issue
Response from FabFitFunOct 28, 2024
Hi Lisa! Thank you for your rating! We are so happy to hear our team was able to help! Xo
Leigh S.
FabFitFun is the best subscription service that anyone could ever be a member to Best prices best selection and the best customer care service
Response from FabFitFunOct 28, 2024
Hi Leigh! Thank you for taking the time to share your thoughts and feedback with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo