FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Kally
Very good customer service, will work with you on any issues. Good products.
Response from FabFitFunDec 24, 2020
Yay! Thanks for sharing, Kerry Ann! We're so happy to hear how much love our Customer Care and our featured products! We look forward to many more seasons together! Xo
Hayley M.
I love fabfitfun. They have great products in their subscription boxes. I've only had to contact customer service once and they were so friendly and wanted to help.
Response from FabFitFunDec 24, 2020
Yay! We're so glad you love our products, Hayley! We look forward to sharing more exciting items in the future! Thank you for sharing how much you love our customer service too. Xo
Joanne S.
Jack was a wonderful help! He took the time to help me find my why around around the web ring....I appreciate all his help.
Response from FabFitFunDec 23, 2020
Thanks for sharing your experience with us, Joanne. We are happy to hear that you are happy with our customer service. Xo
Melissa
Friendly, quick and knowledge customer service reps. They correct any issues right away and I’m always satisfied with the experience! Thank you FFF!
Response from FabFitFunDec 23, 2020
Hi Melissa! We're glad to hear about your experience with our Customer Care team! Thank you for sharing! Xo
Amy J.
I love FabFitFun so much that I started my mom on the boxes as well.
Response from FabFitFunDec 23, 2020
Thank you so much for the review! We are so happy to hear you are loving your membership! Xo
Joleigh F.
Caesar was awesome! I had a great experience after moving and not receiving my fall box Caesar was able to issue me a credit towards my next winter box with no prob! Thanks again Caesar & FFF
Response from FabFitFunDec 23, 2020
Hi Joleigh! We're happy to have you fully assisted! Xo
Nicole L.
I have been a FFF lover for several years. This winter, my seasonal box and add-ons were lost in shipping. I contacted their help center with the concern and Jack responded. Jack and I exchanged a few messages regarding my lost box. Every time, he was very attentive, very efficient with resolve, very courteous, and informative. I appreciate such a positive costumer service/help experience. Especially, during the holiday season! Thank you so much FFF and Jack! Wishing you all a happy, healthy, and safe holiday!
Response from FabFitFunDec 23, 2020
Yay! We're so happy to hear our team was able to help you! Thanks for sharing your experience, Nicole! Enjoy the holidays! Xo
ERlinda
I received a package I was not expecting. Customer service addressed and resolved the issue in one call! I love being a FabFitFun customer. I am probably older than your target market, but I don't care. I enjoy what I receive, and some items have made be a customer of their companies!
Response from FabFitFunDec 22, 2020
Hi Erlinda! Thank you for taking the time to review! We're happy to have you fully assisted! Xo