FabFitFunDelivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 249 reviews with 4 stars · Clear filters
Holly M.
The representative was great She replaced a box that was not your fault Apparently it's been stolen off the row and mailboxes during the holiday.
Response from FabFitFunDec 20, 2020
Hi Holly! Thank you for giving us a great review. I am sorry to hear about what happened with your box but I am glad you took the time to reach us. We're so happy to hear our team was able to help you! Thanks for sharing! Xo
RM
Signed up for the seasonal boxes. (Leanne Morgan sold me on these! So fun!!!) I wish I could add a subscription to my account for my best friend. If they would add this as an option I would give 5 stars. The add a box in the “Shop” wouldn’t allow me to make the same choices as my box so it didn’t work for me and I’m not a fan of gift cards.
Response from FabFitFunDec 20, 2020
Hi RM! We're happy to hear you are interested in gifting FabFitFun! We would recommend purchasing an e-gift card so that your friend can set up their own account. This is the best option, as gift recipients will get access to the full membership, including participating in the Community Forum in addition to their boxes. If you need further help, feel free to reach out to our Customer Care Team! Xo
Kristine K.
I am very happy with this company. Your team is amazing!!
Response from FabFitFunDec 20, 2020
Hi Kristine! Thank you for the great review! Xo
Sharie A.
My box was stolen. FFF replaced it. Very thankful
Response from FabFitFunDec 19, 2020
Hi Sharie! Thank you for taking the time to review! Your experience is our top priority, and we are glad to have you fully assisted! Xo
customer
Good interaction.
Response from FabFitFunDec 14, 2020
Hi there! We're glad we could be of help! Xo
Valerie Jo S.
Good customer service
Response from FabFitFunDec 12, 2020
Hi Valerie! Thank you for sharing your experience with us! Xo
Christina
I asked for an incentive to reactivate my subscription, they said no and that was that. No trying to get me to reactivate, it was just over. Now I LOVE FabFitFun, but went another route. I would still come back and do the annual subscription if they could make me an offer though.
Response from FabFitFunDec 12, 2020
Hi Christina! Thank you for leaving us a review! We offer various promotions for new sign-ups and reactivating members for a specific period of time. Please stay tuned as we will send notifications if we have new promotions available!
Amy
I absolutely LOVE this box! However, I do not love all of the emails I receive. I had to cancel my Winter Box because I missed the edits. The notification for box edits got lost in all of the other emails I receive from FFF and I missed the opportunity to choose the items I wanted and I did not want to rely on someone else picking my items. There are a lot of sales, as well. I appreciate the opportunity to purchase my favorite items from the sales, but it's hard to get excited for a sale when most of the items are from the previous sales and the prices remain the same. Again, I love trying out new products in the boxes and they are of high quality. I just wish there weren't so many emails to weed through. It is very likely that I will begin my subscription for the Spring Box.
Response from FabFitFunDec 11, 2020
Hi Amy! We are so happy to hear that you are LOVING your box! Please know that you may refer to our Events Calendar page (https://fabfitfun.com/events/) to stay updated on our future sales! If there's anything else that we can do to help, feel free to reach out to our Customer Care team! Xo