Adriana
Needed help with password
Needed help with password. Very quick service.
Response from FabFitFunJan 11, 2021
Hi Adriana! We're happy to receive such a great review! Xo

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

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Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
Adriana
Needed help with password. Very quick service.
Response from FabFitFunJan 11, 2021
Hi Adriana! We're happy to receive such a great review! Xo
Sharon T.
I had a problem with a gift certificate that I had given to my granddaughter. The problem was my fault but the customer service I received from FabFitFun to resolve the problem was beyond exceptional. The customer service rep followed through until it was resolved satisfactorily. Great service!!
Response from FabFitFunJan 11, 2021
Hi Sharon! Thanks for leaving us a great review! We're happy to have your concern resolved to your satisfaction! Thank you for sharing! Xo
Leilani G.
Fab fit fun has the best customer service around. I never have to worry about not being heard or if they are listening. That is something a appreciate so much with this company.
Response from FabFitFunJan 11, 2021
Hi Leilani! We're happy to hear you had a great experience with the Customer Care Team! Xo!
JCS
I wanted to get my wife something for her birthday and thought a subscription box would be a great idea so she’d get gifts throughout the year. After researching extensively I concluded FabFitFun was the best. And so far, I’m convinced it truly is. I made a mistake with sizing and was kindly helped by a customer service rep. No hassle, totally understanding and kind. The items my wife has received are pretty cool too. At least that’s what she’s told me. Def worth the money! She’s happy, I’m happy.
Response from FabFitFunJan 11, 2021
Hi there! Thank you for taking the time to leave us a great review! We're glad to hear that your wife enjoy her items! Xo
wendy F.
I work with the public and know a first class company. Very easy to contact. They were understanding and fast to correct my issue. I love a company who puts their customers first. FFF puts their customers first!!!!!
Response from FabFitFunJan 11, 2021
Hi Wendy! We're happy to have met your expectations! We look forward to many more seasons together! Xo
Jose M.
We did not show up in the system, hopefully this is fix and we can move forward.
Response from FabFitFunJan 11, 2021
Hi Jose! Thanks for leaving us a review! We're happy we could be of help! Xo
Mary Kay B.
I notified FabFitFun that I was waiting for a set of items longer than I had expected. The response I received was very efficiently and directly handled. I was impressed with the level of professionalism and customer satisfaction they strive for. The items were shipped immediately and are of beautiful quality. I am extremely satisfied. Thank You!
Response from FabFitFunJan 10, 2021
Hi Mary! It is so rewarding to receive such great feedback! Your experience is our top priority, and we're happy to hit the mark for you! Xo
Heather M.
I arrived home from work, excited to see my FFF box on my porch. When I picked it up I could clearly see it was tampered with and retapped. I contacted there live chat and got Lai. She was so personable and understanding. She had the items that were missing resent to me. I voluntarily sent her pictures showing proof as I didn’t want to be portrayed as wanting free things (which she NEVER gave me that feeling) Absolutely amazing customer service FFF
Response from FabFitFunJan 10, 2021
Hi Heather! We're sorry to hear about what happened with your package and are happy to have you fully assisted! We can't wait for you to receive your replacement items and enjoy them! Xo