FabFitFunReviews of fabfitfun.com

Overcharged by $70. I have screen shots of what I was to be charged. When brought to costumer service they just argued. The next day, they changed what I was to be charged by $100. I’ve been a member for 15 years. I just wonder how many times I’ve been overcharged. I cancelled subscription. Very pushy business practice.

Don’t do it. I paid upfront and halfway through decided to cancel because the choices of items were really lame. I canceled my subscription Thinking I would be reimbursed. However,they still sent me a box and refused to fully reimburse me. In the end, When I should’ve been reimbursed $60 a box (total of $120) they would only reimburse me $31. What a joke. So I spent $90 for something I will never receive. And there’s nothing I can do about it because I paid up full upfront. SCAM. SCAM. SCAM.

A few times when I would order higher value items on a good sale the order would “go missing” and they would credit me for the sale, felt scammy. Was charged an additional $72usd shipping without being told on the renewal due to “tarrifs” when we all know who started that one… lots of super cheap products quality wise and terrible customer service.

Charged me for items I did not order.

I was given this as a gift in 2021 and had to input my credit card info . I have emailed asked it to be cancelled and disputed the charge. They responded that my request doesn’t comply with their policy. I have been getting cheap crap boxes quarterly. I don’t recommend this service to anyone. It is a scam.

$237 for $50 of TJ Maxx stuff . Wasted money. Atleast at TJ Maxx u can pick the stuff. Once time did the box and it is the last time. Boxy charm atleast u can pick the stuff and has some value. This is nothing of sort. Pineapple ice cube tray , $14 cooking pan. It is a a joke .

This box is really gone downhill. I am an annual subscriber and had ordered some additional items from the add ons sale which I never received. part of the reason I kept subscribing to the box which was that I like their add ons sales to get additional items of products I actually like and use. Also, their customer service is the worst! When they weren't able to fill my items, they included some "extras" which was a plastic pineapple ice cube tray, and an apron! WTF!! I think I was more insulted by this extra crap which I now just threw away.

I wish I could leave 0 stars. I returned to FabFitFun to “check it out” after years of being removed from it. Of course when you go to the website, it asks for your information and since I had a previous account, I updated my information, address, billing and so forth. I thought it was a little weird that it asked me to update my card information right off, but I carefully did not click any buttons that stated I was resubscribing right then and moved on to look at products. Everyone in the online shopping world builds a cart in order to see what the cost will be and if it will worth it. That’s what I was doing. I got to the end, decided I was going to wait on fully sending it, and clicked out of the tab. A few weeks later, I got a box from FabFitFun on my porch. I was puzzled, so I checked my bank records, sure enough, I was charged. My card was run even though I had not given any authorization, confirmation, or clicked any reactivation button. I had been careful not to click any confirmation button because I knew I was just scoping it out. I was charged for a years subscription completely without my authorization, which felt a little like stealing. I contacted their customer service, after going back and forth about the ordeal, never really able to convince them I never clicked a reactivation button, they refused to refund me for the box that was delivered to my house. I cancelled the remaining boxes and was refunded for them, but the box I never ordered was not refunded to me. This is extremely upsetting and sneaky. I feel lied to and stolen from. I will not be returning for subscription and I will not be recommending to anyone I know.