FabFitFunReviews of fabfitfun.com

I received an item that stopped working within 24 hours of receiving it. Earvie immediately initiated a reshipment (within hours of my initial message), no questions asked (other than a picture of the defective product). Easiest, most quickly resolved customer service issue I’ve ever had to deal with!

Great customer service!

Love the contents in the boxes. I subscribed to a monthly subscription that I paid monthly for mostly makeup items that were trial size. These boxes actually cost less per month/yearly payment than the other subscription and I get a variety of FULL size products! Worth the money and always nice products. And customer service is great.

I used FabFitFun customer experience today, and I was reminded that the customer service at FFF is top notch. I have been a member for a number of years now, and I rarely have needed to engage customer service. But on the rare experience, it's been very efficient and quick, with a resolution sorted out in no-time!

I was going to cancel membership. The site would not let me reset password. I do not use alot of the things in the boxes sent and donated or gave them away. I learned about swapping and credits towards something, I would use. Password problem taken care of by calling. MJ was clear, efficient and informed me of information about the site, I did not know. I am very satisfied!

Well I did cancel my seasonal because right now we’re paying for our daughters wedding (I bought her the annual in spring) the chat popped up and we talked, she couldn’t offer any discounts because there aren’t any right now except the 135.00 mystery gift but that’s ok wedding or not a mom needs to spoil herself too occasionally:)

Customer service is always great - we could learn something from you in the UK. Advisors are always so friendly and super helpful- very efficient and sort things for me quickly and without fuss. Thank you

I ordered a blanket and the pictures shown were of a beautiful rose pink blanket. When I received it I was so disappointed. It was a washed out dirty looking faded color. It looked 20 years old and like it had been washed with dirty blue Jeans or rugs. It was for a baby shower gift and I was so excited to give her this ultra soft beautiful rose pink blanket. Needless to say I had to go shopping for another gift because I would have been too embarrassed to give this as a gift. I sent an email to FFF and within 24 hrs I received a reply from Bucky R addressing my problem with the blanket and offered me a solution to fix the issue. He was so professional and very helpful with his knowledge of what he could do for me. With great customer service becoming a thing of the past I want to "thank you" for employing people like Bucky to work on your team of customer service representatives. He has your company's best interests at hand. Thank you again!