carolyn Z.
Customer service is excellent
Customer service is excellent. Thank you!
Response from FabFitFunMay 12, 2025
Thank you for your rating, Carolyn! We're happy that you had an amazing Customer Service experience! Xo

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 2,380 reviews with 5 stars · Clear filters
carolyn Z.
Customer service is excellent. Thank you!
Response from FabFitFunMay 12, 2025
Thank you for your rating, Carolyn! We're happy that you had an amazing Customer Service experience! Xo
Cheri R.
I really appreciate Fab Fit Fun customer service they are ready to help & I did get my wish to customize the entire box & for awhile I was not a member because of financial hardships but now I decided to be an Annual member because I could put funds for the whole year. I love all the choices for summer box 2025! Thank you Fab Fit Fun for allowing me to become a member again. Your the best !
Response from FabFitFunMay 7, 2025
Hi Cheri! We are thrilled to hear that you had an amazing Customer Service experience. Thanks for sharing your feedback! Xo
caroline F.
FFF customer service chat over text message was very quick and efficient with resolving my issue
Response from FabFitFunApr 28, 2025
Hi Caroline! Thank you for taking the time to share your thoughts and feedback with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo
Paula S.
Fast, friendly, resolved the issue and followed up even after! Tremendous customer service!
Response from FabFitFunApr 21, 2025
Hi Paula! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo
Scot N.
I called FFF Customer Service twice. Both Abby and Mack were great at assisting me!! Wonderful customer service!! I had originally called to cancel, but Abby talked me into staying on. They were both very helpful and answered all of my questions.
Response from FabFitFunApr 15, 2025
Hi Scot! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
Lora V.
Prompt and excellent response and service.
Response from FabFitFunApr 15, 2025
Hi Lora! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
Elisa K.
My experience with FFF has been uplifting, as they consistently stand by their commitment to customer satisfaction. Whenever a product falls short of expectations, they are eager to replace it with something equally wonderful. They are a remarkable company, showcasing unique and innovative products! Thank you, FabFitFun! 🙏🥰🙏
Response from FabFitFunApr 15, 2025
Hi Elisa! Thank you for this sweet review! We love hearing feedback from our members and are glad to hear you had a great experience with us! Xo
Cristine
Rep was very helpful in resolving my issue right away (which was not being able to customize my box bc of a glitch). This was immediately addressed and I was given the opportunity to do this with no questions asked.
Response from FabFitFunMar 24, 2025
Hi Cristine! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo