FabFitFunReviews of fabfitfun.com

I have been enjoying FabFitFun for almost two years and have found some products that I love and continue to purchase. The last two boxes have been a disappointment. I am receiving useless, silly items that I would never choose for myself. I do believe when I first signed on with FabFitFun I completed a survey with my likes and dislikes. The boxes aren't as attractive as they used to be. The catalog inside used to list product prices which made the unboxing experience so much more fun as I would watch the value go up with each new item.

Mostly good choices, but you have a VERY narrow window to pick any customization - so narrow, I missed it on a few-day vacation and now have a box full of stuff I don't want, and that's as an annual member. Just seems pretty insane that a customer who has had paid a lot of money before this point can still end up with a box full of junk 🤷‍♀️

I have been a member for about a year and a half now and I feel like I'm less "wowed" with each box lately. Even with customization I'm not feeling super excited about the options anymore.

Some of the products I have received have been cheap/poorly made and break easily. Some items were completely unusable after the first 1-2 uses and even after reaching out to customer care, I was not refunded or offered replacements for these products. I do enjoy customization, however if you don’t sign up for the annual subscription (which is pricey up front), then many of the customization options are already sold out by the time you get to make your selections. But if you can swing it, paying for the annual subscription is nice because you can customize more products in each box. Some of the items in my boxes I have found for significantly cheaper than FFF’s listed product value, so make sure to do your research on the products you customize in order to maximize the value of your box. Overall, it’s a fun subscription to look forward to, and it’s not overly expensive for what you get. I’ve actually discovered some of my new favorite products through this service. If FFF offered some sort of guarantee on items that are defective, or offered some sort of refund/replacement/credit for items when this happens, then I would gladly give them more stars.

I have never been so disappointed in FFF. I’ve been a customer since 2018 and always received very nice items from you. I don’t go in and pick the items because I normally like the excitement as to what is in the box. Imagine my surprise this time.

Both of my boxes have been lost by the delivery service they have chosen (On Trac). This second time they are having to find my package or send me a whole new box. It’s just more trouble than it’s worth at this point. There are other subscription boxes that I don’t have to spend all of my time trying to track down.

I absolutely loved and raved about fff a few years ago when I started. But all of 2020 and this year have been so poorly put together. They sent me the wrong product so I sent it back to get a credit but NO credit is there and that was last fall. I also had to call multiple times just to get one of my boxes shipped over a month past the time line. And things just look they are thrown in the boxes now instead being packaged amazingly like they did before Covid hit. They have gone down hill. I’m not sure they are worth it anymore!

Highly suspect that all of the 5 star reviews are “ invited” . That is not organic . If you look on Facebook , the reviews do not correlate to these reviews . Lots of delivery , not getting customizations and over selling of product