EZCare ClinicReviews of ezcareclinic.com

The personal level of care and customer service offered is very impressive. On the few occasions I have needed assistance I have reached out and an actual person responds and quickly addresses my issue. The doctors I have interacted with have all been caring and compassionate and have done everything possible to ensure the highest possible level of care. I recommend this service to anyone needing telehealth assistance.

Easy and understanding with my disorder, started at a low dose to be safe and doctor seems to be open to listening and helping in the future

Making an appointment is very easy, the doctor was very knowledgeable and patient. It’s a little expensive for my budget, however probably still significantly less than a doctor’s visit in person.

Booked online and received emails right away booking my next day appointment. My consult was great and they were on time and I got a much needed prescription. Thank you!

Hello. I am extremely upset with the service i am receiving and the attitude of the people on the phone calls. I had an appoint scheduled and confirmed for Wednesday April 5th at 9:30 am. An invite email showed up at 10:15, i clicked on it and it said sorry youve missed your appointment. Obviously i didnt. Ok so then you guys apologize and promise me ill be seen the next day (yesterday, thursday april 6th). So that appointment was scheduled and confirmed for yesterday the 6th at 11:30am. I was waiting patiently for the invite email, which again i received 45 minutes after my scheduled time at 12:15. I clicked on it and once again it said Sorry youve missed your appointment. When i called I talked to multiple people that said they would make sure i was seen by the end of the day yesterday and were kind and apologetic. That never happened. I was then ASSURED by multiple people including "Supervisors" that my appointment has been scheduled for 9am this morning, Friday april 7th. They assured me there would not be any issues. Well i was ready at 9am. I got an invite, clicked on it and it said Invalid invite or something along those lines. I immediately called so they could reach my provider (Nephtalie Mondestin) and let her know to send me another invite. Since then ive been told many differenet stories about why my proivider cant see me. Ok so they say now my provider is refusing to see me and shes booked up for the rest of the day. They say they will ask another provider, this is all before 10:30am keep in mind. All i need is to be seen by someone (preferably my provider that worked out at treatment plan with me last month because thats how psychiatry works). But the male "supervisor" I talked to is telling me that I can now only be seen on monday at 11:00AM. This is not ok. I need to be seen today. I am ready to copy and paste this experience everywhere that i find reviews for your "practice" if i dont get seen today. Theres alot of hours left in the day today; I know someone can fit me in. And i am dumbfounded that my provider whom i thought was my psychiatrist and a professional ethical doctor or practioner, Is apparrently refusing to see me. I saw her once last month and we had a good professional visit. Which is why i really don't even believe any of your customer service people about that either.

Great clinic, my doctor was very attentive and professional. Very pleased to have chosen this clinic to address some internal issues I have been facing for years.

I’m really glad this place exists, it can be really hard to find a doctors office that listens, has next day appointments available and no hassle when covering costs. You can pay out of pocket if you’re not insured so you don’t have any lapse in your care.

Great service. Very convenient. Drs are great and take the time to listen.