EZCare ClinicReviews of ezcareclinic.com

I would leave a ZERO but that wasn’t an option. My son left a hospital admission with a BMI of 16!!!! GI docs do not know how to treat Lyme Disease nor do ID doctors. My son ate food for the first time in months while admitted because Ativan eased his neurological system that Lyme has ravaged. I simply asked for a couple of weeks of Ativan because my son was told to see Psychiatry but can’t get in until 6 weeks. By then my son will be on a feeding tube. I sent this company his test results and they refused to help. Total BS. I am a respiratory therapist and am ashamed of our healthcare system. It is broken and ezcare is a broken money grab! Thanks Dr. Okwonko!!

Joshua Clayton I paid for the TeleMed online portal visit, which went fairly well. Everything worked out like I wanted it to until it comes time to getting meds. I guess prescription was never sent to the pharmacy by the provider so I waited. I used the portal and wrote all channels necessary needed to get this resolved And nothing has come about yet. I don’t understand why I’m still waiting on the provider to send meds and I don’t know why that the teleporter the company that I used doesn’t have better communication with their doctors and providers, but obviously they don’t so far. This has been a waste of my time and my money that let’s be real. None of us have to be throwing out the window. I’m still going through the proper channels to try to get this resolved as of now nothing good has come about my resolution would be to get my meds sent to my pharmacy so that I can get the meds that I need to do my daily rituals job and task at hand. Thank you.

EDIT: while MedVidi states they have reached out with a goodwill offer, this is absolutely not true. They offered a *50%* refund AFTER I initiated a chargeback, complained to the BBB, left these reviews, AND submitted complaints to applicable state medical boards. Nobody cared about my case at all until I escalated it further than I ever should have had to. No thanks, I’ll wait for the chargeback. *** END EDIT *** Disappointing Experience — Unresponsive Care and No Flexibility for Legitimate Concerns. SKETCHY Chief Medical Officer. This might save some people some time: According to publicly available data, MedVidi’s Chief Medical Officer, (and self proclaimed “futurist” Dr. Laura Purdy has faced formal disciplinary actions in over 20 U.S. states. These include: • Reprimands • License suspensions • Probation and monitoring • License surrender • Restrictions on practice My review of MedVidi: Disappointing experience. Unresponsive and zero flexibility. I was genuinely hopeful when I turned to MedVidi for support managing my ADHD. I came to them during a very challenging season in my life: caring full-time for my medically complex child, balancing family responsibilities, and trying to stay afloat with work and school, all while managing severe symptoms. Unfortunately, the care I received did not meet even basic expectations. My initial appointment lasted only ***8 minutes*** (See attached photo conformation from my correspondence). I voiced concern about the prescribed medication, requested an alternative, and was ignored. Follow-up attempts were met with generic replies, a strict no-refund policy, and ultimately an offer for another appointment long after I'd already sought better care elsewhere. Perhaps a representative here will be able to clarify: During which minute of my EIGHT minute intake appointment, while I was caring for my son with complex medical needs, was I supposed to research this drug to see if it was a good fit, AND advocate for myself? Throughout this process, I remained respectful and persistent. I documented everything. I made it clear that I wasn’t seeking compensation beyond what I paid, just a fair and human response to a poor clinical experience. Instead, I encountered a company culture that appears to prioritize rigid policy over patient care. Zero-exception refund policies are not a marker of professionalism. They’re a red flag especially when services are unsatisfactory or misaligned with patient needs. After exhausting all support channels, I reached out directly to MedVidi’s executive leadership through LinkedIn and other professional platforms, including their CEO, CTO, CMO, and COO. I have yet to receive any acknowledgment. I will be posting the full transcript of my correspondence with MedVidi’s support team, to ensure transparency for other prospective patients. I sincerely hope management takes this opportunity to reflect and reach out. Until then, I cannot recommend MedVidi, and I urge anyone seeking truly patient-centered mental healthcare to look elsewhere.

Had an issue with my provider and tried reaching out to customer support. I should say, don't bother. Unreceptive, didn't care that my prescription is long term and well documented. They refused to fill without clarification. I've been scheduled with 3 different providers over the last three months as well - no continuity of care. it's like starting over each time. Don't waste your time or money

DO NOT use this!! they took ALL of my information and then took my money. The provider never showed up and when I called it was someone who couldn’t even speak correct English. This is a SCAM despite reveiws. I was truly hopeful I could get the help I needed. I can’t even believe this.

Everything that could have went wrong,did. I was assured up to three different times by the phone consultants that I WILL GET WHAT I NEED. Instead the Dr made me wait till well after 20 mins. I assumed it was to review my history. It was not Completely ignored everything I said unless it was thrown in my face.. I spent the LAST MONEY I HAD FOR THAT VISIT. and he said "WE DONT DO THAT. After everything online and on the web say this is a specialist for Benzos. I'm planning on leaving a negative review as many ties as needed to get this company from hurting more people

Medvidi and EZcare are symbiotic companies. The review will be the same since both are affiliated with each other. Price is high for the service you get. They never sent my prescription to the pharmacy and my script was suppose to be picked up Saturday since I run out of medication that day. Try to get a hold of anybody but no one answers the phone or email but they are quick to contact you when your appointment is near. AND if you try and schedule an appointment before a certain time they call and ask you why you are trying to get more medication before the time frame. Super tedious and painful process. Save yourself the madness. I was trying to save time by doing things online like everyone else but it’s been a headache and now no one is getting back to me. I assume this online telehealth service cares about the patient but whomever sits at the top is looking at us and just counting the money they make on people’s mental health conditions. It should be against the law to treat people this way.

Stay Away – Irresponsible and Unethical Treatment Be cautious! I was a patient at Medvidi EZ Care for two years, receiving treatment for panic attacks. During this time, they consistently prescribed me a controlled medication that was critical to my care. However, during my most recent follow-up, I was suddenly told they could no longer prescribe it. The appointment was with a provider I had never spoken to before. Not only did he refuse to show himself on video during the telemedicine visit, but he also immediately labeled me as “addicted” without any prior discussion or warning. Despite being on this medication daily for two years, they abruptly ended my treatment without any notice or a proper plan for tapering off—a critical concern since this medication can cause severe withdrawal symptoms, including insomnia, depression, seizures, and even death if stopped suddenly. When I asked about tapering, the provider’s only advice was to “go to urgent care.” This response was shockingly irresponsible. It’s clear that their primary concern is not patient care, but covering themselves due to an FDA audit they apparently faced. Their decision to abruptly stop prescribing controlled medications without a proper transition plan is not just negligent—it’s dangerous. There are far better options available with providers who genuinely care about your well-being and won’t put your health at risk for their convenience. According to an attorney I consulted, this level of carelessness could even be considered malpractice. For the sake of your health and safety, avoid this clinic at all costs