EZCare ClinicReviews of ezcareclinic.com

Very professional and expedient. Both staff and doctors are excellent to communicate with. Normally I would have to drive 40 miles for prescription refill. Not with EZCare. Make an appointment and next day or two would have a video conference

Excellent and highly recommended! The doctor was very kind and understanding. They actually listened to me and were able to treat me for my anxiety. I was able to get my medication that day. The online platform was very helpful for someone with high anxiety.

Very convenient scheduling. They make it very easy to book appointments and everyone has been extremely nice.

I had insomnia and couldn’t take it anymore. I called them it was easy and reliable. Got my scrip in less than 48 hours. Thank you EZCare

This clinic has once again, amazed me with their compassion and over the top professionalism. My medication regimen wasnt effective, and i just thought i would have to suffer until my next follow-up appointment. To my surprise, Dr Jimmy Richmann adjusted the dose free of charge. This was another 6/5 star experience!!!

Detail oriented and caring.

Tl;dr: I had my 1st ever app't w/ a psychiatrist & felt scammed. We met via telehealth. I called ahead to confirm this was ok since I had been referred for med. management & was unaware you could practice med. management over telehealth. They confirmed it was ok. I scheduled my app't for days after I was due for a med refill. It was an "as needed" med; they requested to reschedule - they had to wait 28 days after I pick up to my meds per DEA laws. I said no problem & used the herbs and meditation techniques f/ members of my care team to get through the gap in meds. We met online. When he connected, he didn't have his vid on. I asked if he checked his vid settings. He said it gave him trouble all day, but he called several times. I wondered why he called - we were already connected online, he could see & hear me & I could hear him. I told him I practice professionalism at work & don't check my personal phone but every couple hours for urgencies. He said I had an app't with him. I told him exactly, so now would not be the time to sit on my personal phone at work when we were connected to our app't. It was weird. I provided my medical documents & the referral from my family Dr. I gave the info my family Dr. advised me about regarding meds I had tried & meds we found to be successful in treating 6 of my diagnoses. I showed him my physical prescription bottles - my family Dr. had recently changed dosage of one of them & I straightened that out w/ my family Dr. After providing the info my family Dr. gave me, he told me we were not a fit; I was taking 2 controlled meds which he thought would be better managed in person. I told him that's what I thought originally & why I called ahead to double check. I also told him I felt stressed & anxious about the inconsistency of med. care lately - par for the course w/ a stress & an anxiety disorder. He apologized & offered to follow up with me within a couple of days regarding reimbursement for our $195 10min. appointment. I hadn't received follow-up, so called the clinic days later to check reimbursement status. They said he sent discharge paperwork. I said that was consistent w/ what he & I talked about. I hadn't received it yet & requested they send it to me. They said they already had & they would again; still haven't received. I also informed them my clinic regularly discharges patients; if they have circumstances change & need to resume services, we can readmit them. I told them I coordinated with my family Dr. to stop taking 1 of the 2 meds I talked about with the psychiatrist since it was only minimally effective, so it would just be 1 med remaining on the referral. That was when the rep. informed me that he discharged me because I was "exhibiting high drug seeking behavior", so they would not readmit me. I was completely shocked; I don't feel it requires an MD to understand that 30 years of trauma, abuse, and neglect could cause related diagnoses. The info he asked for was consistent with the info my family Dr. gave me. So, I Googled what "drug seeking behavior" was. It said things like: needing to make app'ts urgently/at days end, calling regularly, requesting specific meds & not being open to alternatives, dressing in an odd manner, "Dr. shipping", coming from out of town, etc. NONE of this occurred at all in any way it could be construed. I have the same Dr. & care team for 7+ years. I dressed in a plain tank top & pair of cotton shorts, it was over 100°. I went with the flow when the clinic needed to change the app't. I showed openness to other meds/ non medicinal care with my regular therapy, PT, ND, & GP having had me try 30+ combined treatments. I called about the reimbursement during normal biz hrs. The app't occurred in the town I live. They still ghosted me about the reimbursement & treated me like a criminal in the process. UPDATE TO REPLY: Thanks for the kind sentiments. I've been in touch with my regular, trusted care team. The reply mentions the "two" controlled substances; my review states it has been reduced to ONE due to minimal effectiveness of the other. I had also informed EzCare about that when I called inquiring about reimbursement & was told I was "exhibiting high drug seeking behavior", which was not addressed in the reply. What a damaging, unprofessional label to place on someone having the courage to reach out for help, especially when it is baseless, for it to just be under rug swept in the reply. It seems like EzCare does not pay attention to their patients. Yes, please do contact me at your earliest convenience. ADDITIONAL UPDATE: EzCare reached back out & was compassionate, understanding, validating, & apologized. Refund processed. Assuming follow through, they stated details for which they intend on taking necessary action to ensure future clients feel care & compassion regardless of fit. Updated rating from 1 to 3 stars. Thank you!

Dr. Jimmy Reichman is amazing ! I was set up with him because my usual MD was not available 2 months ago and when we met for the appointment. He listened to me and immediately suggested a medication therapy that worked perfectly for me within the first week! He is not a skeptic or trying to tell me that I should lower or wean of my medications because he understands with my past medical history, I need it. I’m on low doses and I’m fine and when I don’t need a full dose me being a RN I use one med PRN. I can not thank Dr. Reichman enough ! He saved my life, I’m back to work, out at events and it’s consistent! No more ups or downs