PO-LUNG L.
Good service
Good service, thanks

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EyeQue (eyeque.com) has 1,153 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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PO-LUNG L.
Good service, thanks
Thomas B.
Did the three test and purchased the try ons. But did them wrong. Was contacted by Denzel of the support team and he helped me with doing it correctly. Very helpful and thankfull for Denzel.
Michael D.
I followed all your directions and ordered reading glasses with the prescription your product (Eyeque) generated . The reading glasses I received were fantastic. I have never been completely satisfied with the reading glasses that Ophthalmologist recommended to me. I always felt that they were not as efficient as they could be. The glasses I received using the prescription from Eyeque were the best ever. I went out of my way to find the smallest and most difficult print to see and read and with my new glasses was able to easily read them. Thank you for an incredible product that has changed my ability to see the world
Robert A.
The test glasses were close but felt off at the same time. They def weren't as accurate as just going to the eye doctor for a test. I did 10~ tests when it only advertises that I need to do 3.
Response from EyeQueSep 4, 2021
Hello there! Thank you for leaving us a review. I'm sorry to hear that your try-on glasses did not work as well as you had liked. The number of tests needed to generate an EyeGlass Number (EGN) greatly depends on how consistent the tester's results are. We'd be happy to help you refine your results so you can achieve the vision you need. One of our agents will be reaching out to you separately to offer additional assistance.
alyce T.
I wish the results would of been a little better with my vision, but as far as customer service, Denzel cannot be matched!!! He was fantastic throughout tfe entire process!!!
Aram M.
Worst device I have ever get
Response from EyeQueSep 3, 2021
Hello Aram, Thank you for your feedback. I'm sorry to hear you were not happy with your experience with the VisionCheck. I saw that one of our agents was in communication with you regarding your results, but the unit was returned before further assistance could be provided. It is unfortunate that the device did not work out for you, but we appreciate you giving EyeQue a try. We hope you may give us another try in the future.
Steve G.
Procedure was very long and convoluted and the prescription was way off from what I currently wear
Response from EyeQueSep 3, 2021
Hello Steve, We're sorry to hear that your experience with the VisionCheck is not what you had expected. The length of time it takes to complete a single test varies from person to person, but on average it can take 10-15 minutes for the first test, and tapers down as one becomes acclimated to the test process. The multiple angles are necessary in measuring astigmatism correction, if any. One of our agents will be reaching out to separately to discuss your EyeGlass Numbers (EGN) and provide further assistance if needed.
Judy G.
My product had a defect. Support was exceedingly patient and helpful. It took a long time to evaluate but they stuck with me before finally realizing it needed to be returned and replaced. Have not yet received replacement so cannot comment on the product but support has been superb