EyeQueReviews of eyeque.com

To trustpilot survey: Please accept star ratings without requiring a comment. If you require a comment in future don't expect me to participate Eyeque support wa excellent

Im having trouble with the device. It's hard to look at two things at once. Can't get a reading

What support?

EyeQue Support (EyeQue) May 6, 2022, 4:20 PM PDT Hello Garl, I apologize for missing your chat a moment ago - how can I help you? I tryed to chat and this is what I get. I replied to the email nothing. I was trying get information back because the pvt app does not work with apple se phone 2022 what to do.

I was contacted by your support team to let me know that there were some inconsistancies in some of my test numbers and asked me if I wanted to use these or their corrected numbers. I wasn't aware of this and I was very impressed that you notified me to let me know about this option. I chose your corrected numbers and are now waiting to see how my new Try-On glasses perform. A great example of what "Customer Support" should look like.

I had a problem with EyeQue app on my new Android phone and customer support was able to resolve the issue quickly. EyeQue is a great company that really cares about it's customers!

Staff member Denzel made every effort to help me get the device to work for me. However, the device itself it not yet perfected sufficiently to work accurately for a person with my vision. The readings were way off from my actual optometric tested vision. I am willing to try the next or an improved version of the device which I hope will provide a clear intersection of the blue and red bars which actually will turn a discernable yellow. Please do not use my full name on this review and remove my full name on any other review that I have provided...Thanks, Doug

EyeQue and its support staff and Sean in particular made every effort to deal with my special eyesight situation. Their support was extraordinary and I have great faith in the concept of the product and look forward to the day when they will be able to extend its use to people with vision challenges like mine.