Eyemedvisioncare.comReviews of eyemedvisioncare.com

A Scam as is most eye insurance. EyeMed is owned by Luxottica, a manufacturer of eyeglasses, where they first fail to cover necessary procedures and visits then market their own products to you. Seemly at random, the insurance company side of their circuitous business structure dropped the closest specialist eye doctor to our family therefore forcing us to drive farther away or pay exorbitant prices for the closer option.

They are fraudsters. My employer sent me to have an eye test and glasses with one of their approved opticians. After doing the test they offered me a range of very cheap, very low quality, very small aperture plastic frames (same low quality as off the shelf reading glasses that you can buy for £2 from discount stores) and they said these are the only frames that they offer for free. And because the aperture was very small they cannot do my prescription in normal lenses and wanted me to pay for ultra thin ones. It would be a waste of time and money to fit lenses to these low quality super-small frames (so small they are more suitable for children rather than adults). I refused to have my glasses to be made and walked out with the eye test results. Now I have used my employers vouchers and ended up with no glasses. Avoid at any cost dealing with this company.

Cigna Dental with vision coverage contracted EyeMed last year. Got a $10 check for the eye exam receipt, not the $100 expected. Sent complaint asking if we had already had an exam, EyeMed sent a Dept. Health and Human Services form to my disabled wife making sure she authorized my complaint and could she provide more information including her Medicare#. Dropped coverage. Feb 2025 Cigna sent a check for exam and first pair of glasses without apology or explanation.

Found out belatedly that you must purchase the glasses at the time of the vision check or you don't get the discounts. This is predatory. BCBS should know better than to deal with a company like this.

Just hoping no one will have o deal with them .... that is nicest thing I can say about them

I'll be out of the country during the month I would be eligible to have my next eye appointment. I reached out multiple times asking if someone could help/see if I can schedule an appointment sooner and no one ever responded.

I require medically necessary lenses, and without them I'm blind. I've had the same prescription & lenses for 5 years in a row. This year, EyeMed denied my claim saying I'd exceeded my benefits, despite me not making any claims since last year, and they couldn't say when or how I'd exceeded. The only claim I make is the once a year lenses claim. And they didn't provide any communication when denying the claim, I had to phone the opticians to find out from them that EyeMed was not approving the claim, then I had to phone EyeMed and spend 30 minutes on the phone to be told the claim was being denied. I pay for my vision benefit through a global company with 130,000 employees, as part of a group insurance policy. Will be escalating internally to our benefits team, to see if they can look to go with another more competent company!

This program is a joke. If your employer offers it, do not enroll. It is a bogus discount scheme masquerading as "insurance". It does little to nothing in the way of reducing costs associated with eye exams or glasses. If you price out the difference it is essentially worth about a year of premiums. Stuff like this should be illegal as it only serves to make all of our eye care more expensive in the long run.