Judy
Anne at Harbison store
Anne at Harbison store - fabulous!!!!
Response from Eyemart ExpressNov 25, 2025
Perfect! We’re looking forward to seeing you again soon! 👓

Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Judy
Anne at Harbison store - fabulous!!!!
Response from Eyemart ExpressNov 25, 2025
Perfect! We’re looking forward to seeing you again soon! 👓
Cecilia
The associate that helped me was very nice. I told her I liked tortoise shell frames and she quickly found 4 pair for me. I purchased one of those 4. I went on a Friday at approximately 3:00pm and they were not busy. I am looking forward to my new glasses. Buy scratch resistant so you can replace lenses if needed.
Response from Eyemart ExpressNov 25, 2025
So happy to hear about your experience. Thank you for sharing this review!
Zoe K.
I've always had great experiences at Eyemart Express on Odana Road in Madison WI. Manning, Krisann, and Rebecca in the front are always so courteous to the point of opening the door for me when they see me coming with my broken leg and my crutches. When it's very busy, they find a way to manage everyone's needs gracefully. In the back, Dixie has gone above and beyond for me by anticipating my needs and proactively resolving issues with my insurance. Robert has generously spent some much needed quality time with my mother who has some challenging issues (not just with her vision). He was very caring, kind, and humorous with her. He put her high anxiety at ease and spent all the time with her that was needed to assure her vision issues were addressed and corrected. Robert was able to make adjustments to her glasses I didn't know were possible, and he did so much more. Kudos to the folks at Eyemart Express we rely on for vision services, and we can always count on for exceptional and friendly service. My mom and I have been going there for years, and we’ll keeping coming.
Response from Eyemart ExpressNov 25, 2025
Thank you so much for taking the time to rate and review your Madison store. We’re overjoyed to hear you about the service your family has received and we will make sure to pass those kind words along to the team! We look forward to seeing you again!
Angela T.
Taronda help me with my glasses and she is sooooooo kind to me and my mom and dad. She was respectful to me as a kid and this is my first pair of glasses and I love it and her. I hope you get to enjoy it with her thank you Taronda.
Response from Eyemart ExpressNov 21, 2025
Thanks for the compliments and we will be sure to pass them along to Taronda! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Connie
So easy to place an online order. I had previously purchased glasses online and all my info was saved for this next purchase
Response from Eyemart ExpressNov 21, 2025
So happy to hear about your experience. Thank you for sharing this review! We hope to see you again soon!
Carl O.
Everything started off great.putting your information in was easy,the virtual fitting was easy,where we ran into a problem is with the length of time it takes to get your eyeglasses from them.you would think with the money you are spending for the overpriced item you are buying that they would be shipped through someone a little faster than the USPS.i would have been better off to take the time off work and go into a store directly and lose the hours since I'm going all this time squinting to read everything.
Response from Eyemart ExpressNov 21, 2025
Thank you for your comments. We’re always working to improve our online experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].
Christopher W.
I have not received the glasses yet but they shipped the same day. Let's see how USPS does.
Response from Eyemart ExpressNov 20, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Paul
I charge for reviews
Response from Eyemart ExpressNov 20, 2025
We’re thrilled you had a good experience!