Eyemart Express Reviews | Read Customer Reviews of eyemartexpress.com

Eyemart Express Reviews | Read Customer Reviews of eyemartexpress.com

Eyemart Express reviews

1,430 approved reviews, newest moderated first

trudy S.
Dec 23, 2025
Excellent customer service
Excellent customer service ,easy ordering
Response from Eyemart ExpressDec 23, 2025
Perfect! We’re looking forward to seeing you again soon! 👓
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Jason L.
Dec 22, 2025
Excellent customer service
Excellent customer service, very friendly staff and polite and well knowledge definitely continue doing business with them for my eyewear needs and my family needs
Response from Eyemart ExpressDec 23, 2025
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
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Nitesh P.
Dec 21, 2025
Unbelievable
Yesterday, I went to order my Prescription reading glasses. They treated me like most valuable customer. They looked at my State insurance and explored all the choices. After I selected one pair, representative informed me that I am eligible for 2nd pair for only $29.99, which I selected. After I placed order, I went to another store for shopping, within 26 minutes I received the message that my both pairs are ready to pick up. Really? Unbelievable. Thanks.
Response from Eyemart ExpressDec 22, 2025
So happy to hear about your experience. Thank you for sharing this review!
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Jolynn S.
Dec 20, 2025
NINA WAS VERY FRIENDLY
NINA WAS VERY FRIENDLY. SHE ANSWERED ALL OF MY QUESTIONS. NINA IS A GREAT ASSET TO YOUR COMPANY.
Response from Eyemart ExpressDec 22, 2025
Thanks for the compliments and we will be sure to pass your kind words along to Nina as well! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
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Deatris J.
Dec 20, 2025
Did not do the lens right wrong lens
Did not do the lens right
Response from Eyemart ExpressDec 21, 2025
All reviews are helpful reviews, so thank you for yours. We’re so sorry about your less-than-stellar experience. Please email our customer service department at [email protected], and we’ll help however we can.
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Jamie L.
Dec 20, 2025
The employees are very friendly and…
The employees are very friendly and there are so many options for glasses.
Response from Eyemart ExpressDec 22, 2025
Thank you! ☺️ We always love hearing from happy customers.
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Thad B.
Dec 20, 2025
My optometrist experience
My optometrist, James else,OD was great, as were his reception team!🤓💯.... The exam a breeze, got to see pix on monitor of the inside of my eyes, he explained everything about it and said my vision is par for my age (of a certain one)haha. All the wonderful ladies in the frames dept were awesome too! Got me a discount on website and sat with me and helped enter it all my phone, glasses come 3 days👍
Response from Eyemart ExpressDec 22, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
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Jimmie B.
Dec 19, 2025
I went into the westnige store to get…
I went into the westnige store to get my 80 yr old Mom glasses adjusted on 12/16/2025 they were busy but I wanted get mom done she was tired so I went to counter to see I could ask if they get her nxt . from no where this lady turned around I believe name by Amy homely woman says u will wait your turn ther are no favors here don't like it take it somewhere else understand. I was in shock this is the most rude of a woman I have ever encountered in this line of work I said ok got mom left she says BYYYYEEEEhave a good life I immediately called my attorney if this trouble girl is disaplin in right way and fired I will make sure this experience was awful I don't recommend any one go to this store as long as that trouble lady ther terminated she really needs to be she very awful person she has no business with customer service julie
Response from Eyemart ExpressDec 19, 2025
We’re heartbroken you had a negative experience in one of our stores. Please call our customer care line at 1-888-372-2763 — we'd love the opportunity to make amends.
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