Cathy
Easy to order on-line
Easy to order on-line. Great service
Response from Eyemart ExpressMar 12, 2026
Thank you! ☺️ We always love hearing from happy customers.

Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cathy
Easy to order on-line. Great service
Response from Eyemart ExpressMar 12, 2026
Thank you! ☺️ We always love hearing from happy customers.
Jordan H.
They were great team was amazing will go back
Response from Eyemart ExpressMar 12, 2026
We’re always happy to help!
Carole
this is my 2nd time ordering. it’s so easy to navigate the website
Response from Eyemart ExpressMar 11, 2026
So happy to hear about your experience. Thank you for sharing this review!
Daniel B.
You guys made everything work so I could get the glasses that I wanted. Everyone was very helpful and prompt. I just need to go and have them fitted now at my local Eyemart Express and everything will be good.
Response from Eyemart ExpressMar 11, 2026
Thank you! ☺️ We always love hearing from happy customers.
Gary
Very easy process. Great deals on glasses! Ordered online and picked them up the same day.
Response from Eyemart ExpressMar 11, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Kylie F.
Employee named Kierra was extremely rude, disrespectful and not helpful at all. I placed an order online. When I called to check the status, she kept telling me to “check the website” and they had “nothing to do with it”. Not once did she tell me to call customer service. She would repeat things I just said as “advice”.
Response from Eyemart ExpressMar 11, 2026
We’re heartbroken you had a negative experience with one of our stores. Please call our customer care line at 1-888-372-2763 — we'd love the opportunity to make amends.
Ricardo S.
Customer service was great. Only complaint I have is that they dont have sale in store as online.
Response from Eyemart ExpressMar 10, 2026
Thank you for sharing this review!
Mary D.
Eyemart Express in North Chesterfield is an outstanding store. I will not go anywhere else! Annette Lee, the General Manager, is knowledgeable, friendly, professional, and definitely knows her stuff. I have also had wonderful customer service from Karen Bridgewater, who patiently examined and tweaked all of my eyeglasses purchased from Eyemart Express (I have a lot). All of the employees are terrific, the frame options are outstanding, and the prices are very reasonable. This is a gem of a business!
Response from Eyemart ExpressMar 10, 2026
Thank you so much for taking the time to rate and review your North Chesterfield store. We’re overjoyed to hear you were satisfied with our customer service and we will pass your kind words along to the team! We look forward to seeing you again!