Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
eyemartexpress.com
Website
eyemartexpress.com
Category
Vision & Hearing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My Eyemart associate was very helpful with getting things done today, ins was a breeze for one pair of glasses, then I decided to get two more for the $79.95, so that is all I was out today and ended up with three pairs of glasses! I want to give a big shout out for Kenton in the Norman store, he made everything so easy!
Response from Eyemart ExpressJul 10, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
AN
Anna
my glasses were done quicker than…
my glasses were done quicker than expected. i like them very much
Response from Eyemart ExpressJul 8, 2026
Thank you! ☺️ We always love hearing from happy customers.
DD
Dee Dee L.
easy to order and fast delivery
easy to order and fast delivery
Response from Eyemart ExpressJul 8, 2026
So happy to hear about your experience. Thank you for sharing this review!
TH
Tereasa H.
It was easy to order
It was easy to order, reasonable price and I received them quickly. I was hesitant as to the quality and precision of the lenses because of the price, I've ordered others online only to be disappointed, but when I tried them on I was pleasantly surprised! I can see clearly out of them.
Response from Eyemart ExpressJul 8, 2026
Perfect! We’re looking forward to seeing you again soon! 👓
TH
Theresa
Fast convient service but frames were…
Fast convient service but frames were lighter than the readers I bought at Walmart. Guess that’s what happens when buying online.
Response from Eyemart ExpressJul 7, 2026
Thank you for your comments. We’re always working to improve our experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].
VC
Veronica C.
Service was outstanding
Service was outstanding! Two pairs ready in less than an hour! Sergio was very personable, knowledgeable, listened to what we wanted. No pressure or gimmicks. Highly recommend!
Response from Eyemart ExpressJul 7, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
MM
Marc M.
Service Above and Beyond
I want to formally recognize Tracy and Kelly for providing among the best compassionate, extraordinary customer service I've ever experienced.
On Thursday, July 2nd, I visited the Rapid City, South Dakota store to get new glasses, hoping to fix a vision issue I thought an online retailer had botched. When Tracy delivered my new glasses quickly and professionally, I realized the prescription wasn't the issue—something was structurally wrong with my left eye. Having had RK surgery in 1992 and cataracts in 2023, I became incredibly distraught and anxious about my eyesight.
Tracy immediately stepped in, walking me next door to Dr. Varland’s office and helping secure an emergency walk-in observation. Throughout the stressful wait, Kelly repeatedly came over to check on me, offering immense empathy and emotional support. Both staff monitored my outcome and made sure I felt safe and cared for. He asked for my phone number so he could check up with me, something I usually wouldn't give out, but I have a keen sense of peoples integrity and believed with confidence that he would be respectful, his phone call was much appreciated and welcomed.
This went far beyond standard retail service; it was profound human kindness. I don't know what my vision outcome will be, but Tracy and Kelly were my lifeline that day. You have two exemplary employees who represent the very best of your company.
Warm regards, Marc M
Response from Eyemart ExpressJul 6, 2026
Thank you so much for taking the time to rate and review your local Rapid City location. We’re overjoyed to hear you were beyond satisfied with our customer service and we will absolutely pass your kind words along to the team! We look forward to seeing you again!
ML
MS-LA
All around great service
My glasses arrived in a timely manner and were packaged well. I was able to get the frames I wanted originally (but could not be found in the store I frequent) and the entire purchase was at 50% off. My glasses fit and the prescription was accurate. Online process was extremely easy.
Response from Eyemart ExpressJul 6, 2026
So happy to hear about your experience. Thank you for sharing this review!