Eyemart Express Reviews | Read Customer Reviews of eyemartexpress.com

Eyemart Express Reviews | Read Customer Reviews of eyemartexpress.com

Eyemart Express reviews

1,430 approved reviews, newest moderated first

Melissa J K.
Mar 19, 2025
It was easy to make the order
It was easy to make the order, and the glasses were a perfect fit! The progressive lens work better than any I have had before. And I saved a lot of money!! Very happy with these glasses!
Response from Eyemart ExpressMar 19, 2025
You made our day and we're so glad to hear you had a positive experience with your new glasses! It's wonderful to know that the progressive lenses are working well for you and that you saved money. We strive to provide our customers with high-quality products and excellent service, and we're thrilled to hear that we met your expectations.
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Now I Can S.
Mar 19, 2025
Great value
Great value, timeframe, and eyeglasses.
Response from Eyemart ExpressMar 19, 2025
Thanks for the compliments! If there’s anything else we can do for you, please feel free to reach out!
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Lois D.
Mar 19, 2025
I liked the glasses
I liked the glasses, but your website stated shipped in 24 hours but it took over a week. I was counting on them for a trip.
Response from Eyemart ExpressMar 19, 2025
While we are thrilled that you like your glasses, we are sorry that our shipping didn't meet your expectations. We strive to provide accurate shipping estimates, and we apologize that our glasses did not arrive in time for your trip. If you would like to contact our customer care line at 1-888-372-2763, we’ll do our best to make it right.
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Jade L.
Mar 18, 2025
Quick & Efficient
After my previous glasses broke, I was able to place an order online for a new pair. Affordable on their own, but I was grateful to be able to get a good deal on the one's I wanted. To my surprise, the glasses I ordered came quicker than estimated and were a pleasant experience to put on - Vision wise, the fit, and the glasses themselves were just as pictured. Even Eyemart Express's support contacted me to make sure all was right with the order before proceeding. I've been a recurring costumer of EE for years and I'm grateful to have had a great experience ordering an emergency pair of glasses online for the first time from them.
Response from Eyemart ExpressMar 19, 2025
So happy to hear about your experience. Thank you for sharing this review! We strive to provide our customers with a seamless and positive experience, and your feedback reinforces our commitment to doing just that! We’re looking forward to seeing you again soon!
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Alma S.
Mar 18, 2025
The many options to choose from and the…
The many options to choose from and the very friendly team when calling customer care.
Response from Eyemart ExpressMar 18, 2025
Thanks, Alma! We're thrilled to hear you appreciate the variety of options we offer and the helpfulness of our customer care team. Thank you for sharing this review!
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Karyn Rand C.
Mar 18, 2025
Happy customer
Price, service, and selection
Response from Eyemart ExpressMar 18, 2025
Thanks! We're thrilled to hear that you enjoyed your experience with us. We appreciate your feedback and will continue to strive for excellence.
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Brenda
Mar 18, 2025
Fast and easy
It was easy to choose frames and lenses. I had a little difficulty with the pupil distance process but finally accomplished it. I had my prescription and to get 2 pair for the price of 1. Win! Win! They are done and have already shipped, that’s faster than the store as the lenses I get aren’t processed there. It usually takes a week or little more to get them back. I ordered on Sunday, they shipped Monday evening. I can’t wait to get them!
Response from Eyemart ExpressMar 18, 2025
We're thrilled to hear you found the process of choosing frames and lenses easy! We understand that measuring pupil distance can be a bit tricky, we appreciate your perseverance and we are continuing to work on enhancing the experience. It's fantastic that you were able to take advantage of our BOGO offer! We're also happy to hear about the quick turnaround time on your order. We strive to provide our customers with glasses in a blink! We hope you love your new glasses!
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Shay
Mar 18, 2025
Very Fast & Professional
Love the service overall!
Response from Eyemart ExpressMar 18, 2025
We're thrilled to hear you had a positive experience! We always love hearing from happy customers!
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