Eyemart Express Reviews | Read Customer Reviews of eyemartexpress.com

Eyemart Express Reviews | Read Customer Reviews of eyemartexpress.com

Eyemart Express reviews

1,430 approved reviews, newest moderated first

Amy K.
Mar 22, 2025
This place is great
We have been getting glasses here since my daughter turned 7. I absolutely love it. The staff are always easy to work with and today Mary was great. The lab guy Tim went above and beyond to make sure we had her glasses for tomorrow. We were worried about them being to thick but he was able to shave them down and they are perfect.
Response from Eyemart ExpressMar 24, 2025
We are so happy to hear about your positive experience! It's wonderful to know that you and your daughter have enjoyed our services for so long. We're thrilled that Mary and Tim were able to provide such excellent service and we will be sure to pass your compliments along! If there’s anything else we can do for you, please feel free to reach out!
Report
Edward-Birmingham,AL
Mar 21, 2025
My experience with Eyemart Express is…
My experience with Eyemart Express is waiting to find some little gem to make sure it works with my prescription. Eyemart Express never lets me down when looking for that I have been looking for in value, quality, and the information I have they get usually.
Response from Eyemart ExpressMar 24, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with Eyemart Express. It sounds like you found exactly what you were looking for in terms of both value and quality! Thank you for choosing Eyemart Express and we look forward to seeing you again soon!
Report
Kaci W.
Mar 21, 2025
Everything.
Everything.
Response from Eyemart ExpressMar 21, 2025
We’re always happy to help!
Report
Arthur B.
Mar 20, 2025
I was able to order my glasses with…
I was able to order my glasses with ease. And with some help. Excellent help with my questions that I had.
Response from Eyemart ExpressMar 21, 2025
We're thrilled to hear about your positive experience! It's great to know that you found the ordering process easy and that our team was able to provide helpful assistance. We strive to make every customer's experience as smooth and enjoyable as possible.
Report
Alexius C.
Mar 20, 2025
Great Customer Service
I placed the wrong order at first, I was refunded immediately and was helped step by step to place the correct order
Response from Eyemart ExpressMar 21, 2025
We appreciate your kind words, you absolutely made our day! Thank you for sharing your thoughts, and we hope to see you again soon.
Report
DeAnna M.
Mar 20, 2025
Super easy online ordering
Super easy online ordering. Very polite customer service
Response from Eyemart ExpressMar 20, 2025
Thank you! We're overjoyed to hear you found our online ordering process easy and our customer service to be up to your standards. If there’s anything else we can do for you, please feel free to reach out!
Report
Jean P.
Mar 20, 2025
After cataract surgeory.
The web site is very easy to navigate (as a senior). There are complete descriptions for frames and lenses. "Kyle" from the Kalamazoo. Mi. Store/lab did a fantastic job on my online order. Frame & lenses are spot on and were clean, and fitting perfectly. The lenses are perfect for correction needed and I love the light changing feature. I would highly recomend Kyle as an experienced lab specialist. Way to go Kyle!
Response from Eyemart ExpressMar 20, 2025
We’re thrilled you had a good experience, Jean! We're thrilled that you were so pleased with the work done in our Kalamazoo store and found the website easy to use. We will absolutely pass your kind words along to Kyle as well!
Report
Roberta C.
Mar 19, 2025
VERY helpful employee
VERY helpful employee. I think her name is Mareena. She helped with the on-line, insurance, in store options. I feel like I got the best deal !!!
Response from Eyemart ExpressMar 19, 2025
Thanks for the compliments Roberta! We’re overjoyed to hear you were satisfied with our customer service! We appreciate you taking the time to share your feedback and we hope to see you again soon.
Report