Cindy S.
Easy to order
Easy to order
Response from Eyemart ExpressSep 2, 2025
Thanks, Cindy! We try 😄

Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cindy S.
Easy to order
Response from Eyemart ExpressSep 2, 2025
Thanks, Cindy! We try 😄
feorob
Lori from the San Antonio location on De Zavala rd. made all the difference in the world. I was about to go shopping somewhere else, but she made me a great offer on some prescription safety glasses. The best part was that the glasses were done in less than an hour.
Response from Eyemart ExpressSep 2, 2025
So happy to hear about your experience. Thank you for sharing this review!
JuliBell
I ordered the same frames and had the same brown color change in the sun. These glasses are different than the store ones somehow. These were $169 at a half-off sale online and the ones in the store were over $500 w/o insurance. I'm sure there must have been some premium in the store that was not offered online. These ones have a lot of blurry spots I need to overcome. These will be a spare pair if I break my good pair until I get in and buy a new pair.
Response from Eyemart ExpressSep 2, 2025
We appreciate your feedback. We're sorry to hear about the color change and blurry spots you experienced, especially compared to what you saw in-store. Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.
Ryn Dee G.
Straight forward. Easy to navigate. Hate measuring PD. Love eyemart express.
Response from Eyemart ExpressSep 2, 2025
We appreciate your feedback and are glad you find our services easy to use. We acknowledge your concern about measuring PD and will take it back to our team for review. Thanks!
Nicole
Was told would get it same day ordered got off work had to call corporate office to get them to send to store and then store was out of sock with the glasses after o line said they had it. Now I have to still wait two weeks when the whole point was to get them the day of as I lost my normal pair.
Response from Eyemart ExpressSep 2, 2025
We’re so sorry you didn’t receive the speedy service we’re typically known for. Please get in touch with our customer care line at 1-888-372-2763 so that we can better assist you.
Kasy
Super friendly people at the EyeMart Express in Twin Falls, Idaho. Jay Hartwell and Jeanne M were awesome in working with me, helping me understand stuff, what to expect since my new prescription is stronger, and getting my new glasses that day. From walking in to getting my new glasses it took only about an hour! Definitely a place I would go again.
Response from Eyemart ExpressSep 2, 2025
Thank you so much for taking the time to rate and review your Twin Falls location. We’re overjoyed to hear you were satisfied with our customer service and we will be sure to pass along your kind words to Jeanne and Jay! We look forward to seeing you again!
Donald K.
Glasses were lost, then found and perscription is wrong
Response from Eyemart ExpressSep 2, 2025
Please give us a chance to turn things around. Just contact our customer care line at 1-888-372-2763, and we’ll do our best to make it right.
Michael E.
When I ordered my glasses two weeks ago I was told I could pick them up the next day locally well two weeks later I'm still waiting for my second pair. Been to my local store three times and been told they were done but the main lab had to mail them to the local store to have them put into my frames but no one knows where they are or when to expect them . No email no notifications just limbo.untill this survey popped up. When I called the local store today instead of driving all the way down there like I have allready done three times , the person on the line was snotty and short with me. I've been steaming mad ever since. Last time I buy glasses there for sure.
Response from Eyemart ExpressSep 2, 2025
We want every customer to have a great experience in our store. Thank you for letting us know we’ve still got work to do! Please reach out to our customer care line at 1-888-372-2763 so that we can make this right.