Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.May 22, 2023

We appreciate your feedback. Thank you for your review!

Response from Eyelation Technologies Inc.May 22, 2023

Hello! We are very sorry to hear that the ordering process was not as simple as we wanted to make it for our customers. If you wish to share more details on what we can do better, please send those along to [email protected] so that we can discuss with our team for future enhancements. We appreciate your time, and thank you for your review!

Response from Eyelation Technologies Inc.May 17, 2023

Hello Austin. We have looked into this, and there has been a mix up with the prescription the doctor has provided based on your on-site exam. We are working on this right now and will make sure to expedite your shipping. We are very sorry for the delay, but appreciate you leaving us a review. Thank you!

Response from Eyelation Technologies Inc.May 22, 2023

Hello! The glasses should have shown images when selected. If you don't mind, please clarify the issue you ran into to [email protected] so that we can troubleshoot this further. We appreciate your time, and thank you for your review!

Response from Eyelation Technologies Inc.May 17, 2023

Hello CC. We are very sorry to hear that you had difficulty reaching us. We will bring this to the attention of our team to make sure this is addressed. We do see that you have a new order (remake) in process, but if you have additional concerns, please respond to this comment, and we will be sure to make sure you get a call. Thank you for your review and for being a valued customer!

Response from Eyelation Technologies Inc.May 17, 2023

We appreciate you taking the time to leave us your feedback. Thank you!

Response from Eyelation Technologies Inc.May 17, 2023

Hello! We are sorry to hear that the process was not as simple as we wanted to provide. All of your suggestions are excellent points, and we will be sure to pass this along to our team as we plan future enhancements. Thank you!

Response from Eyelation Technologies Inc.May 17, 2023

Hello Rosa. We appreciate your feedback. We only see a recent order that was placed today. Please contact us (888) 308-4703 or email us at [email protected] if you have received an order confirmation for a different order. Thank you!