customer
You sent me an order confirmation…
You sent me an order confirmation number. Then another email saying a prescription was needed in 10 days or my order would be cancelled. Impossible to schedule an appointment within 10 days! Waste of time!
Response from Eyelation Technologies Inc.Jul 13, 2023
Hello. We appreciate you taking the time to leave us your feedback. Every employee will receive a confirmation email when an order is placed. Once an optician is processing the order; that's when employees get notifications of what additional information is needed. When you get your new prescription; you can just email it to the optician that reached out and they will process your order. Thank you!



