Christopher J.
Prescription was wrong.
everything went well. The employees where nice. The process was quick and efficent. However, My presecription was completely wrong when I recieved i. either there was not enough data from when I was tested at the scene or I got the wrong prescription written down but I cannot see out of the googles effectivly and would not be willing to use the prescription taken in fear that it is wrong.
Response from Eyelation Technologies Inc.Aug 25, 2026
Hello Christopher, We’re sorry to hear that you’re having vision challenges with your new glasses! Luckily, we offer a 30-day return, exchange and adjustment policy from the date of delivery. You could go to your local provider to have an exam and check your glasses or send them in for our review. If you’d like to start a product exchange, return or adjustment, please contact Eyelation customer service at 1.888.308.4703 or email [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. -Team Eyelation