Michael H.
The system is slow and was difficult to…
The system is slow and was difficult to maneuver had to go out and back In to do prescription and then had to redo payment do not like the kiosk
Response from Eyelation Technologies Inc.May 5, 2026
Hello Michael, Thanks for your honest feedback, it means a lot to us. We're truly sorry to hear that your ordering experience at our on-site kiosk was not up to your expectations. We would love to learn more about why your process took so long. We are constantly updating our platform to enhance our customer experience, and we will take this feedback into consideration as we look at optimizing our user interface. We also offer alternative ways to order products beyond the kiosk. Our Online Marketplace is open 24/7 at weborder.eyelation.com, allowing you to order anytime, anywhere, right from your phone or desktop. Again, we are sorry we didn't meet your expectations with your ordering experience. – Team Eyelation