EyekeeperReviews of eyekeeper.com

Bril ging stuk en direct een nieuwe toegestuurd gekregen

The company resolved my issue over and above the call of duty. Would highly recommend them

I would absolutely buy from this company again. They reached out to me to make my purchase correct and they are sending me a new pair of glasses that broke so I’m very very grateful and the customer service is beyond satisfactory. Thank you so much. 😊

All good😁. Would buy again

Love these glasses. Would rather they were manufactured in UK. Only reason it's not 5 stars.

I had a less than happy experience with my first order. Customer service followed up with me to make things right. They went above and beyond to take care of me. It was such a refreshing experience to have a company care so much!

Very good Customer Shopping experience paired with a top Customer Service, thx

Terrible Company* Had to chase up my order with no confirmation or tracking number until request after the delivery date was long gone. The response was condescending with No acknowledgement of anything or reason behind this. *Then received the wrong glasses and they are terrible magnified and each lens is different despite me buying non-magnifying. I Requested a refund which i was then informed “This will cost you more as we charge for return shipping” and offered a back handed partial discount. *I explained these were for medical reasons and asked for help selecting the correct lenses for someone with Neurodivergency. To which they completely ignored my polite request for support on ordering another of their products, and they sent an edited, cropped, screen shot from their website of the Wrong product that they sent me. Not the Item i ordered. Not an invoice, not an email, an order reference number or anything corresponding with my order. Claiming it was my mistake *“Sunny" From customer support is a Rude, Sad little Creature, good luck getting thing other than Cheap Broken, Wrong Tat and Rude, Obnoxious responses. Stay far away people :)