Jonathon
Excellent service.
Excellent service.

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jonathon
Excellent service.
Chrissy
Next day order still not received two weeks later and no response from customer service. Never again.
Michael
horrible horrible horrible customer service! they do not respond to any emails - none! everytime i call, they cant answer the phone. my order is almost 2 months old and i cant get anyone to tell me what the status is. Order #BP-1895.
william
I got wrong size , very hard to get hold custumer service finely got hold one rep her name is Pat she said she will send me a hard case and correct invoice now I am stuck with eyeglasses $365 size 49 22 145 while I was told size 47 22 145 will be shiped ? Can I return or exchange eyeglasses.
Larry
Thanks for you alacrity in sending my eyeglass cables. :)
KM
Poor customer service. I didn’t get any indication that frame I return was received. Sent an email requesting this and also left a voicemail. No reply to either! Disappointing.
CCM
I ordered three glasses and only received one. What happened to the other two pair?
GLENN P.
Eyeglasses.com cracked the corner of my new Oakley frames. I have emailed and called 6 times. I get no response to any method of contact. There are plenty of places that replace lenses that will actually provide a minimal customer service experience. Don’t let these people touch your expense frames! Update: 9/16/21 eyeglasses.com asked for more information on trust pilot. Only took my phone number. Let’s see where this leads… Order number is: BJ-6130
Response from Eyeglasses.comSep 17, 2021
Hi Glenn, what is your order number?