Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

Darrell
Jul 26, 2018
My glasses arrived when scheduled and in great condition
My glasses arrived when scheduled and in great condition also the glasses themselves seem to be sturdy and well constructed.
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Russell
Jul 26, 2018
My glasses
Great product & great service
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Gaurav
Jul 25, 2018
Excellent Service
Glasses were well made. Customer service was excellent, and they kept me up to date when can I expect my order.
Response from Eyeglasses.comJul 25, 2018
That is our GOAL - thank you for letting us know and enjoy your new eyeglasses....we truly appreciate your business!
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Marina
Jul 24, 2018
Major hiccup with the order
Major hiccup with the order, not the friendliest customer service when it comes to fixing errors. My package was lost in transit after I waited 5 days for it to process, paid for 1 day shipping. Not a very transparent company. But they did reship my item, waited 14 days to get it when I expected it to take 2 at most.
Response from Eyeglasses.comAug 3, 2018
We do apologize for the delay with your order, which was beyond our control. Unfortunately, the 2nd set of frames had to be ordered from the manufacturer and there was short back-order. The replacement frame was shipped as soon as possible. We hope you are enjoying your new eyeglasses!
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Diane
Jul 24, 2018
Delivery was quick and product was well…
Delivery was quick and product was well packed and i love the frames.Thank you.
Response from Eyeglasses.comJul 24, 2018
We are so happy to hear! Thank you for taking a moment to let us know and enjoy!
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Phred
Jul 23, 2018
Junk mail out the wazoo
I bought a frame from Eyeglasses.com on 23May2018. They had only one frame that I liked that would fit me (very long Temples) so I bought it. I received the frames in a week which I thought was good but a few days later I started receiving mountains of email from HSN.com and blair(at)eblair.com. The next day the same emails again and again. I used a unique email address for eyeglasses.com so I'm sure they gave that email address away. I unchecked the boxes for using my email so I'm ticked off. Their privacy statement is not very specific where it comes to using your email, so I guess that helps them make a profit.
Response from Eyeglasses.comJul 23, 2018
We dislike spam e-mail too! And have never in our history, sold our customer's e-mail to a second party. There are many ways e-mail addresses and information is collected. We appreciate your business, but do not profit from selling your personal information, to anyone, ever.
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"T"
Jul 23, 2018
Great Price!
Frames came packaged professional and arrived quickly, purchasing online saved me money versus buying at optical store! Happy with purchase!
Response from Eyeglasses.comJul 23, 2018
We appreciate your feedback and your business! Thank you for taking the time to let us know!!
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James
Jul 23, 2018
Thank you greatly!
Thank you greatly, Eyeglasses.com, for remaking my executive bifocals to fit my needs. Foremost, I really am grateful for the patient assistance provided to me throughout the process by Rose-Mary Dykas. She not only helped me place the initial order but also suggested how to describe the changes I needed to be made. I am very happy with the results and will recommend your company to friends and acquaintances.
Response from Eyeglasses.comJul 23, 2018
We work hard to meet the needs of our individual customers and Rose-Mary is a valuable member of our team....thank you for taking the time to let us know!
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