Eyeglasses.comReviews of eyeglasses.com

I have been searching for a company that uses glass!?

My glasses were an exceptional price with high quality.

I was able to try on several pairs of glasses and return with absolutely no problems. I will definitely deal with this company in the future.

Product was as described and arrived on schedule.

it took them over a week to send the glasses. I sent them back. They decided to send me another pair ...why i do not know, because i can't get anyone to respond to me e-mail.

I had to give them a star just to get my review in, which they don't deserve. From false advertisement to terrible customer service, I have been dealing with these people with no results and time wasted. Not a smart way to run your business! I purchased my daughter's frames and added next day delivery in July. The website failed to mention they didn't technically have them available to ship next day, but instead they pretended to. It's not until I decided to touch base on my order after they charged my account and no order or shipping details were emailed, that I was made aware there was a back order. Really? I decided to wait 5 additional weeks, as these were the frames my daughter wanted. After this, I received an email which indicated an additional 2 week delay! I cancelled it all. How annoying. If you must purchase through this "middle-man" vendor, at least call and get the facts first.

What a horrible experience! I paid $120.00 extra to have Crizal added to eyeglasses. What a terrible mistake. It made the glare 100 times worse. I went back to eye doctors office and the staff told me Crizal does not refund. What a crock of crap. They sent my glasses back to have lenses made without the Crizal. Why would Crizal not refund something I can't safely use or wear? I have receipt and all documentation for this. Will you please refund my money? Thank you. Penny Friday Baker, 5000 Watkins Way #114, Friendswood, Texas 77546.

My order was accepted on 8-5-2018 and the glasses were received on 8-27-2018. The order was supposed to have been an in stock frame, KALA Chateau located in California. The eyeglasses themselves are beautiful and lensed correctly to prescription. I am pleased with the glasses, but dinged the service 1 star for slow delivery of the product. All things considered, I forgive the seller for the delay. Eyeglasses.com tried to make it up by shipping UPS 2 day priority. I will recommend to others and use eyeglasses.com myself for future glasses. Thank you for a 4 star experience.