Eyeglasses.comReviews of eyeglasses.com

I needed a new pair of glasses ASAP. I was rwo weeks away from a three week vacation trip. The (scratch?) coating on the glasses I had was delaminating. I wanted wire rimmed gold frames. Only Art Craft offered this style. My frames arrived in four days. The only problem I had was in determining the size to order. Several measurements were required. I visited two opticians and received several conflicting measurements for the bow, the bridge and the temple. I took my own measurements also. None of the listings of measurement combinations on the Art Craft web site matched those that I felt I had that were accurate. So I chose one of their combinations that was closest. Then, after filling out the order form, at the very end I discovered that one more measurement was required...the pupillary distance. A return to the opticians was met with determined passive resistance regarding this measurement. Apparently the pd is a trade secret. At this point, with time running out, I had to give up on an order for a completed pair of eyeglasses. I ordered only the bare frame. The frame arrived almost limmediately and I was able to get the lenses made and installed before my trip. The optician adjusted the nose pads and bow which were tight and uncomfortable. I have had many pairs of this antque, Schuron style of rimless eyeglasses. The Art Craft comes close to an exact copy, yet, somehow, the overall look is different. Art Craft should make it known to the customer that the pupillary distance is also needed at the very start of the ordering process.

I was nervous about ordering glasses online, but I am very, very happy. I have a strong prescription and need high index, progressive lenses, with anti-reflective coating. Similar glasses through my eye doctor (with my insurance) would have cost me about $510. Before any reimbursement from insurance similar glasses through eyeglasses.com cost me $383. When I get reimbursed they'll cost me less than $200. When I got my glasses I took them to the Costco vision center and they adjusted them for me (Target will do the same) for free. My insurance required an itemized invoice. I sent an email to eyeglasses.com asking for it and never got it. A phone call to their service number had an itemized invoice in my inbox in less than 5 minutes.

I ordered a pair of sunglasses a week before I ordered a pair of regular glasses. The regular glasses showed up faster than the estimate and I was impressed with the quality and how thin the lenses are because I have a very high prescription. The sunglasses I was not as impressed because it took over a month for those to arrive and not because of any options that I picked on the lenses but because the frames in that color were back ordered. I received no notification of this I had to send 2 emails and call them in order to find this out and then switch to a color they had in stock. They did provide free next day air shipping however I was still not pleased that no one told me this earlier so that I could have switched to a different color frame that was in stock.

Friendly support to ensure your order is correct. Great customer service and lots of styles to choose friom. Quick processing and delivery. This is my 4th time ordering Rx glasses with them.

Good service at a reasonable price.

I had a new prescription put into a older silhouette frame that I already had. I plan to use these as a backup pair and order another. The ordering process was easy and I received my new glasses in a timely manner.

No complaints. I received exactly what was ordered and received it in a timely manner.

Very helpful. Great lenses. Smooth sequence there and back. Highly recommended!