Eyeglasses.comReviews of eyeglasses.com

Great quality and fit.

Customer service answered my questions prior to purchase accurately and quickly. Website easy to use. Frames I ordered came one day after order placed--excellent service, delivery.

The whole ordering process was easy and fast. I am very happy with ordering from here. The lenses in the glasses are perfect and the multi purple frames I chose are so cute! 😃

My order for two titanium frames was quickly filled and delivered. The frames are exactly as advertised and what more could be asked of any company?

The male employee I spoke with regarding my glasses was short and rude. I had sent my glasses for a frame warranty replacement as instructed by a young lady. I called days later to make sure they arrived. The referenced male answered the phone. He informed me the frames were no longer under warranty. When I questioned him he became very rude in his speech and tone. I don’t appreciate being spoken to in this manner. There are too many places to get glasses where you don’t have to tolerate this sort of tone.

One month and a half months and my order is still "backordered". I've had to reach out to them each time for an update and still have no clear answer as to when my glasses will be available.

Site is very easy to use. I love that they have many styles to choose from. Best of all their customer service is great.

This had to be the absolute WORST online purchasing experience I've ever had. Before I even ordered my first pair of prescription sunglasses I contacted customer support and asked if i could have gradient lenses instead of full tint, which I was told 'yes'. The glasses came with full tint. I contacted them and they said to return them and reorder, which I did but then was told I had to pick a different frame..which was an additional cost! Again I asked if I could get gradient lenses and was again told yes. When the 2nd pair came they came with full tint. i returned them and asked for a full refund and they said 'no' only store credit. I then sat on the phone for over 45 minutes waiting to speak with a manager who told me it was up to the Returns department who would email a final decision. When I asked for a phone # for that department I was told there wasn't a direct number that call communications was gone via email. What a SCAM company!!